Ask Sheila

Sheila will try to answer as many of your questions as possible, giving priority to frequently asked questions and questions regarding current events and trends.

Sheila Scott OBE from National Care Association (NCA). Care is Sheila’s life; she possesses a strong command of the issues facing the care sector informed by her long career as a nursing professional, the owner and manager of a care business and as a leader in the care sector.

Sheila will try to answer as many of your questions as possible, giving priority to frequently asked questions and questions regarding current events and trends.

Please note that Sheila can not offer answers to matters requiring legal advice. If your matter concerns a specific service provider, please contact the CQC.






Latest Questions

What are the benefits of the Care Certificate to individuals in the care sector?

Hi Sheila, I have worked in care for twenty seven years. Now my employer is making me do the Care Certificate. What is the point of completing this and what is the importance?

  Dear J,   Thank you for your question.   The Care Certificate is intended to be delivered at the beginning of a first job in care.   This is what Skills for Care says on their...

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Do Day Care Centres need to be Registered with the CQC?

Hello Sheila,  I am planing to open a day centre for adults with complex needs. I have a couple of questions regarding this, do i need to have a registered manager and do I need to register with CQC?

  Dear J,   Thank you for your question. This is a question that often comes up and the answer is no, day care centres do not need to be registered.   It is extraordinary...

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Can I register with CQC while I am studying NVQ 5?

Hi Sheila, can I register with CQC while am studying NVQ 5?

  Dear T,   I am intrigued by your email.   I do receive a number of questions similar to this each month but I do not know what you think you can register with...

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Do I need to complete the Care Certificate if I already hold an NVQ3 in Health and Social Care?

Hi Sheila, I currently hold an NVQ 3 in health and social care and have been a health care assistant for thirteen years working in a number of fields. I have started a new job and am now in my sixth month and they have informed me that I need to attend the care certificate course, this does not seem to be right?

  Dear K,   Thank you for your question.   The Care Certificate is intended to be delivered at the beginning of a first job in care.   This is what Skills for Care says on their...

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What is a respectable time to get a resident up, washed and dressed in the mornings?

Hi Sheila, what is a respectable time to get a resident up washed and dressed in the mornings?

  Dear C,   Thank you for your question.   All care should be provided with a person centred approach.   The time that service users rise should be based on their wishes.   If it is not so...

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Are you allowed to self medicate at the age of seventy?

Hi Sheila,  are you allowed to self medicate at seventy?

  Dear P,   Many thanks for your question   Everyone regardless of age should be able to and encouraged to self medicate for as long as possible. There is a large population of over 70's...

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After completing the care certificate do staff need to do an NVQ 2, is it compulsory?

After completing the care certificate do staff need to do an NVQ 2, is it compulsory?

  Dear J,   Thank you for your question.   It is not compulsory for members of staff to undertake an  Regulated Qualifications Framework (RQF) level 2.   That does not mean to say though that in...

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What skills and qualifications are required to become a carer in a Care Home?

Hi Sheila

I am very interested in becoming a carer, I don’t have any previous experience. Will it be beneficial to me to do an online course before looking for work?

  Dear Pamela,   Thank you for your question. There are few careers that are more satisfying or rewarding than a successful career in care.   I would advise you to seek a job and...

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What steps need to be taken when setting up private care for the elderly?

Hi Sheila, I have a five bedroom house and wanted to go into private care for the elderly, is it possible to start with only five? Do I need to be registered & what qualifications will I need?

  Hi S,   You must register any premises where you intend to operate as a care home for older people with the Care Quality Commission (CQC).     In the first instance you should read...

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Should I be waking residents early in the morning because my manager tells me to?

Hi Sheila, a 74 years old woman living in residential /supported care is being awakened at 6:00am as the manager thinks she needs to be, is this correct?

  Dear H,   Thank you for your question.   The ladies' care plan should contain all the information needed about the ladies' care.   It should detail what her wishes are for events such as what...

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