Ask Sheila - Archive England

Sheila Scott OBE has now retired and therefore is no longer available to answer your social care questions. However, you might still find the answer you’ve been searching for down below.

27th December 2016

Advice for a full time worker setting up a domiciliary care?

Morning, I have 2 questions for you please.


First, I want to know how to have insurance, presumably 2 types of insurance, ready for CQC registration when the business is not in operation yet?


My second question is because I am full time employee planning to go into business. To reduce my overhead, I want to start from using my fully prepared shed as an office including support from a virtual assistant office. Do I need to register both addresses with CQC as they will handle my calls and letters at the beginning when I would be part time at first?


Thank you very much for your help.


Dear Anita,


Thank you for your questions.


My best advice to the first part is that you should speak to a specialist broker such as Howdens who deal with this sort of question all the time and they will tell you what to do.


With regard to the second part of your question where are the books etc. going to be kept i.e. staff records, resident's records, DBS checks etc.?


If it is your shed, the important thing to remember is that all your records need to be secure. You have an important duty of confidentiality.


On reflection I think it has to be on your premises really, but you may wish to discuss that with the CQC call centre and your insurers.


Make sure that you have a lockable filing cabinet which must be fire proof.


Best wishes.



*All information is correct at the time of publishing.

About Sheila

Sheila Scott OBE has now retired and over the years , prior to her retirement she has answered thousands of your social questions. You can still access the many questions below.

For Sheila Scott OBE as the former CEO of National Care Association (NCA), care is Sheila's life. She possesses a strong command of the issues facing the care sector informed by her long career as a nursing professional, the owner and manager of a care business, and as a leader in the care sector.

Please do get in touch with our team of specialists if you can’t see an answer to the question you may have and we will be happy to help.

Here at QCS we have an extensive panel of specialists with a wide range of knowledge and experience so don’t worry if you have a social care question you are struggling to find the answer to, our team are here to help.

    Join over 130,000 users already using the QCS Management System!
    Start Free Trial Buy Now
    Back to Top