Ask Sheila - Archive England

Sheila Scott OBE has now retired and therefore is no longer available to answer your social care questions. However, you might still find the answer you’ve been searching for down below.

17th February 2016

Agency & Home Care: Can we work from home or is an office required?

We are starting a new service in the sector of Health and Social Care . The company is at the moment registered at my home address.
My question is: Since we are doing Agency and Home Care can we work from home or do we need to get an office?

Dear Betty,

You can use your home as the registered offices for your agency but and there is always a but!

The office must be in a specified room and because you will be holding confidential information about both the service users and the staff, the room must be kept locked when there is no one in the building and most importantly all records must be kept under lock and key.

You should also give some attention to Health and Safety legislation if staff or others are visiting the office.

Best wishes.


*All information is correct at the time of publishing.

About Sheila

Sheila Scott OBE has now retired and over the years , prior to her retirement she has answered thousands of your social questions. You can still access the many questions below.

For Sheila Scott OBE as the former CEO of National Care Association (NCA), care is Sheila's life. She possesses a strong command of the issues facing the care sector informed by her long career as a nursing professional, the owner and manager of a care business, and as a leader in the care sector.

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