Ask Sheila - Archive England

Sheila Scott OBE has now retired and therefore is no longer available to answer your social care questions. However, you might still find the answer you’ve been searching for down below.

22nd March 2017

Who can be a registered manager?

Hi Sheila,

I would just like to know, what are the minimum requirements to become a registered manager?


Dear S,


Thank you for your question.


There at two key areas that will need to be met when you apply to the Care Quality Commission (CQC) to be a Registered Manager for the first time.


The first is that you must have experience at a senior level working with the client group whose service you hope to manage.


You may be a deputy manager or a senior care worker or you could have experience working in another sector but have managed a service (for instance as a nurse). The balance to be achieved needs to involve some form of management. That could mean managing shifts or standing in during the absence of the Manager for example.


You will also be expected to have knowledge of all the regulations applying to adult social care. There is a great deal about regulation on the Care Quality Commission website


You will also be expected to have some form of qualification. If you go to the Access Skills website at you will find plenty of information about training. If you do not have any qualifications, you could find the appropriate one for you or speak to Access Skills about the best way forward.


You may have a different qualification in management which will help you to be a better manager.


You would be required to undertake an interview with CQC before you were registered as a manager and CQC could attach a condition to your registration about gaining a qualification in a specific timescale.


You will also be expected to have a DBS check.


I hope this is helpful.


Please write again if you require further information.


Best wishes.



*All information is correct at the time of publishing.

About Sheila

Sheila Scott OBE has now retired and over the years , prior to her retirement she has answered thousands of your social questions. You can still access the many questions below.

For Sheila Scott OBE as the former CEO of National Care Association (NCA), care is Sheila's life. She possesses a strong command of the issues facing the care sector informed by her long career as a nursing professional, the owner and manager of a care business, and as a leader in the care sector.

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