Ask Sheila - Archive England

Sheila Scott OBE has now retired and therefore is no longer available to answer your social care questions. However, you might still find the answer you’ve been searching for down below.

02nd September 2015

Continued professional development for care staff

If employees are NVQ3 qualified in Health and Social care , do they still require further training / refresher courses in areas of drug administration, mental capacity, dementia and good hygiene, amongst other courses?

Dear Debbie,

Thank you for your training and development question, here's the answer courtesy of Neil Crawford, Principle of our Health & Social Care training partner, Access Skills.

Neil says:

All care staff should have a continuing professional development programme which keeps them refreshed and up-to-date with any legislation, regulation or best practice changes. CQC inspection will look to be satisfied that appropriate arrangements are in place to ensure staff are developed and trained appropriately to meet the current and future needs of service users.

Many of the topics in your question are so important that being reminded of the things previously told makes it a worthwhile process even when there has been no apparent changes in practice. Staff can forget or be unsure, particularly if they do perform tasks infrequently. It is therefore helpful to both remind staff and also bring to their attention changes in either practice or the context where they have occurred.


*All information is correct at the time of publishing.


About Sheila

Sheila Scott OBE has now retired and over the years , prior to her retirement she has answered thousands of your social questions. You can still access the many questions below.

For Sheila Scott OBE from National Care Association (NCA), care is Sheila's life. She possesses a strong command of the issues facing the care sector informed by her long career as a nursing professional, the owner and manager of a care business, and as a leader in the care sector.

Please do get in touch with our team of specialists if you can’t see an answer to the question you may have and we will be happy to help.

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