Ask Sheila - Archive England

Sheila Scott OBE has now retired and therefore is no longer available to answer your social care questions. However, you might still find the answer you’ve been searching for down below.

21st April 2016

CQC Mock Inspection Toolkits

Hi Sheila,

I have been using Quality Compliance Systems for some time now and the system is brilliant. Could you advise me if CQC legally requires to do Mock Inspection Toolkits or any other similar audit?

Thank you


Dear David,

There is no requirement for you to undertake a mock inspection. The toolkit in your QCS system is for your use to check where you are in your preparations for an inspection and to make sure that you are keeping everything up to date.

CQC will however expect to see evidence that audit is taking place.

There is a quality audit and management section in the QCS system which as well as providing an audit tool for care also has tools for auditing maintenance, housekeeping, HR etc.

I would advise you to look at these and if you don’t have any auditing going on then you should think about implementing them.

Do not however try to do everything at once. Implement so that the systems are sustainable in the long term.

Decide how often each area needs to be audited and stick to that.

Tucked away in the audit tools are really important indicators such as regular weighing of service users. It is only by audit that you can check that such important but easy to miss indicators are being completed on time.

I hope that this is clear and helpful but do contact me again if I can be of further help.

Best wishes,


*All information is correct at the time of publishing.

About Sheila

Sheila Scott OBE has now retired and over the years , prior to her retirement she has answered thousands of your social questions. You can still access the many questions below.

For Sheila Scott OBE as the former CEO of National Care Association (NCA), care is Sheila's life. She possesses a strong command of the issues facing the care sector informed by her long career as a nursing professional, the owner and manager of a care business, and as a leader in the care sector.

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