Ask Sheila - Archive England

Sheila Scott OBE has now retired and therefore is no longer available to answer your social care questions. However, you might still find the answer you’ve been searching for down below.

08th August 2019

Do I need to keep daily records of the clients in a day centre and do I need to have personal files for each? 

Hi Sheila,
Do I need to keep daily records of the clients in a day centre and do I need to have personal files for each?


Dear Karen,


Thank you for your question.


As you know day centres are not subject to regulation by the Care Quality Commission.


If you are starting a new day care centre there are though a number of other regulations and requirements that you will have to comply with.


For instance if you are providing food and drink you will be required to comply with the relevant food safety and food hygiene regulations and it will be the same with Health and  Safety legislation.


I would have thought that both these sets of regulations would require you to keep records of the people attending your service as I expect your insurance company will too.


It is I therefore I believe essential that you keep records of all the people that will be attending your day centre including all the information that you believe to be relevant.


With best wishes.




*All information is correct at the time of publishing.

About Sheila

Sheila Scott OBE has now retired and over the years , prior to her retirement she has answered thousands of your social questions. You can still access the many questions below.

For Sheila Scott OBE as the former CEO of National Care Association (NCA), care is Sheila's life. She possesses a strong command of the issues facing the care sector informed by her long career as a nursing professional, the owner and manager of a care business, and as a leader in the care sector.

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