Ask Sheila - Archive England

Sheila Scott OBE has now retired and therefore is no longer available to answer your social care questions. However, you might still find the answer you’ve been searching for down below.

13th July 2015

Do you need QCS policies?

Hi. My friend and I are going to domiciliary agency. My friend already has a registered residential home. I have seen that some agencies have folders that are from yourself. Are these a necessity??

Dear Sarah,

Before you register your domiciliary care agency with CQC you will have to have policies and procedures in place.

It is not required that you have the QCS system in place, but I would suggest that you might have a free trial of the QCS system by ringing 0333 405 33 33 to help you decide. You can also request a free trial by clicking HERE

I would recommend the system.

Best wishes.


*All information is correct at the time of publishing.

About Sheila

Sheila Scott OBE has now retired and over the years , prior to her retirement she has answered thousands of your social questions. You can still access the many questions below.

For Sheila Scott OBE as the former CEO of National Care Association (NCA), care is Sheila's life. She possesses a strong command of the issues facing the care sector informed by her long career as a nursing professional, the owner and manager of a care business, and as a leader in the care sector.

Please do get in touch with our team of specialists if you can’t see an answer to the question you may have and we will be happy to help.

Here at QCS we have an extensive panel of specialists with a wide range of knowledge and experience so don’t worry if you have a social care question you are struggling to find the answer to, our team are here to help.

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