Ask Sheila - Archive England

Sheila Scott OBE has now retired and therefore is no longer available to answer your social care questions. However, you might still find the answer you’ve been searching for down below.

05th January 2021

Does the Registered Manager have to pick up night shifts if no other staff or agency worker is available?

Does the Registered manager have an obligation to work a night shift if no other staff or agency worker is available?  Does the manager have to take responsibility?

Thank you for your question. Under Regulation 18 Safe Staffing it is the Registered Managers responsibility to deploy sufficient numbers of suitably qualified, competent, skilled and experienced staff to make sure that they can meet people's care and treatment needs and therefore meet the requirements of Section 2 of these regulations (the fundamental standards). Staffing levels and skill mix must be reviewed continuously and adapted to respond to the changing needs and circumstances of people using the service. There should be procedures to follow in an emergency that make sure sufficient and suitable people are deployed to cover both the emergency and the routine work of the service. In my opinion, if you have no=one else to cover your shift then you will need to make sure the service is safe and pick up the shift. This probably isn’t sustainable long term and I would advise you looking at your recruitment pipeline particularly with the restriction of staff movement during COVID.

*All information is correct at the time of publishing.

About Sheila

Sheila Scott OBE has now retired and over the years , prior to her retirement she has answered thousands of your social questions. You can still access the many questions below.

For Sheila Scott OBE as the former CEO of National Care Association (NCA), care is Sheila's life. She possesses a strong command of the issues facing the care sector informed by her long career as a nursing professional, the owner and manager of a care business, and as a leader in the care sector.

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