Ask Sheila - Archive England

Sheila Scott OBE has now retired and therefore is no longer available to answer your social care questions. However, you might still find the answer you’ve been searching for down below.

06th December 2017

Is it Mandatory for a Registered Manager to Have a Level 5 Management and Leadership Qualification?

Is it mandatory for a registered manager to have a Level 5 Management and Leadership qualification, please?

Dear C,


Thank you for your question.


You should look at the Care Quality Commission (CQC) website and their guidance on the Health and Social Care Act (Regulated Activities) Regulations 2014: Regulation 7.


The intention of this regulation is to ensure that people who use services have their needs met because the regulated activity is managed by an appropriate person who has the necessary qualifications, competence, skills and experience to manage the regulated activity.


The appropriate qualifications are not defined but I have asked Neil Crawford the Managing Director of Access Skills for advice and this is what he said:


"As you are probably aware, CQC state in their guidance on Registered Managers' qualification requirements that managers should hold, or be working towards, an appropriate qualification as advised by Skills for Care.


The current qualification recommended by Skills for Care for those wishing to become a registered manager is the Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services choosing the following pathways:


Management of adult services


Management of adult residential services.


The Registered Manager’s Award (RMA) qualification is no longer provided but remains valid and relevant for new registered managers who may have studied it in previous years before it was withdrawn.


Skills for Care, in their guidance on qualifications, also identify other qualifications that may be considered by the CQC such as:


  • Level 4 NVQ in Health and Social Care
  • Relevant nursing, physiotherapy or occupational therapy qualification and registration
  • Relevant social work qualification and registration with the Health and Care Professions Council (HCPC)
  • Degree/Master’s degree related to social care


The Skills for Care guidance goes on to say that they are often asked if a registered nurse/social worker/degree level candidate will be accepted if they apply to be a registered manager.


They say the achievement of these qualifications will not automatically mean that the individual is appropriate to be a registered manager. The CQC considers multiple factors in the application process so there is not a definitive answer.


The CQC judgement ultimately may decide that additional qualifications and experience are needed. The CQC will, however, consider any training and qualifications that an applicant has enrolled on, as well as what they have achieved already."


I am sure that you will find Neil's advice helpful.


Best wishes,



*All information is correct at the time of publishing.

About Sheila

Sheila Scott OBE has now retired and over the years , prior to her retirement she has answered thousands of your social questions. You can still access the many questions below.

For Sheila Scott OBE as the former CEO of National Care Association (NCA), care is Sheila's life. She possesses a strong command of the issues facing the care sector informed by her long career as a nursing professional, the owner and manager of a care business, and as a leader in the care sector.

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