Lyra AI Compliance Assistant for Care | QCS

Get instant compliance based answers to any situation, in seconds

Powered by Lyra – QCS’s AI for Care Home managers, Domiciliary Home Care providers, GP practices and Care Groups

Stop searching through folders and binders. Lyra answers your compliance questions instantly pulling from 340 expert-written policies, updated every month. Free for all QCS Compliance Centre customers

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Trusted by over 335,000 users

500

Policy updates every month

7,200

Care Locations

1,444

5* reviews

“We have had an excellent experience with QCS. The service is outstanding, and the support we received from Rebecca was exceptional.”
Rosemil Care
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Lyra is the latest innovation within the QCS platform giving you instant access to the information you need, exactly when you need it. With just one secure login, you can streamline all aspects of care. Get compliance information within seconds, unlock intelligent care insights and access tailored learning tools – all designed to save valuable time and allow you to focus on care.

Lyra isn’t just smart technology; it’s your trusted partner. Helping you deliver safer, faster and more effective care every day.

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Free with QCS Start

Lyra allows you and your team to ask questions and talk to a single policy, this includes getting instant summaries, key information or whatever answers you need from that policy within seconds. Lyra can also ask questions to test you and your service providers understanding of that policy to develop lasting knowledge. Download the app and ‘Ask Lyra’ now.

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Free with QCS Compliance

Lyra gives you the ability to ask questions and get instant summaries, key information or whatever answers you need across all of the policies within the QCS system. Meaning you have the contents of the entire QCS policy library accessible within seconds.

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Lyra Insight

Coming soon – Lyra Insights looks across the full QCS policy library, care plans and users’ skills to spot insights. This allows you to identify areas of care and support to focus on, to increase the level of care outcomes within your service.

Why Use Lyra?

Find answers fast – no more searching through endless files or folders

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Save time for what matters – less admin, more focus on care

Identify trends – ask Lyra for trends within care plans to be pro-active with your care and support

Work seamlessly – one login gives your whole team the information they need, when they need it

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Accessible 24/7 – use Lyra on any device on site or on the road

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Continual development – this is just the beginning to our technology making your working day easier

FAQs about Lyra

  • Lyra is our AI technology that is integrated into your QCS platform and app. It give you trusted care guidance in the moment you need it most. Looking across multiple policies to answer any of your staffs questions in seconds with regulator-aligned answers.

    Lyra turns static guidance into real-time support for safer, consistent decisions.

  • No. For existing QCS Compliance Centre customers, Lyra is activated automatically, simple, seamless, and completely under your control. If you’re a prospect, we can show how quickly you can onboard and see value. If you are not a QCS Compliance customer, get in touch to for a demo!

  • For existing QCS customers, Lyra is available with no additional setup cost. For new services, we’ll cover pricing in your demo and onboarding.

  • You can ask questions about a situation like “What do I do if a resident refuses medication”

    Or you can ask more in depth questions like “What does the PURPOSE-T framework mean?

    Or questions specific to their location “Who should I speak to if I have a safeguarding concern?”. 

  • Lyra is positioned at the top of a policy page, above the policy section tabs and below the policy title. You can type your questions into Lyra here, and press enter or the send button to get a response. 

  • Lyra is free to all QCS Compliance customers. Click ‘Find out more‘ to see how QCS Compliance Centre can help you, and arrange a free trial of QCS Compliance and Lyra.

  • Lyra is free to all QCS Compliance customers. Speak to your Account Manager to see how QCS Compliance Centre can help you, and arrange a free trial of QCS Compliance and Lyra