Ask Sheila - Archive England

Sheila Scott OBE has now retired and therefore is no longer available to answer your social care questions. However, you might still find the answer you’ve been searching for down below.

03rd January 2018

Is It Wrong To Transfer A Service User’s Care Plan Along With The MAR Chart To Hospital?

Hi I transferred a care plan to hospital along with MAR charts -  am I wrong in doing so?


Dear N,


Thank you for your question.


This is my advice.


A care home should retain both the care plan and the MAR charts in the home always.


These are important documents that you may need to refer to later so it is important that they are retained by the care home.


It is essential that you do keep a record for each resident ready prepared and up to date which includes all the relevant information about a service user including how they like to live their life on a daily basis, their medication, their next of kin, mental capacity and any other relevant information which can be used if and when a service user is transferred. This would most likely be stored on a computer so that if a service user had to be transferred to hospital in an emergency, you would only need to add information about the reason for the referral. You could also include copies of the MAR Chart and Care Plan.


When you review the care plan you should also review this document to make sure that it has the most up to date information.


If you have the QCS system you will have a form that you can use already available. 


Best wishes,



*All information is correct at the time of publishing.

About Sheila

Sheila Scott OBE has now retired and over the years , prior to her retirement she has answered thousands of your social questions. You can still access the many questions below.

For Sheila Scott OBE as the former CEO of National Care Association (NCA), care is Sheila's life. She possesses a strong command of the issues facing the care sector informed by her long career as a nursing professional, the owner and manager of a care business, and as a leader in the care sector.

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