Ask Sheila - Archive England

Sheila Scott OBE has now retired and therefore is no longer available to answer your social care questions. However, you might still find the answer you’ve been searching for down below.

28th September 2020

Is now a good time to set up a new care business?

Considering current issues such as COVID, is it a good idea to set up a care business (home care and care agency) now?

Hi A

Many thanks for your question. I would say firstly that people will always need care and support and there is growing evidence of the longer-term physical impact of people recovering from COVID-19 that as a society we will need to prepare for.  As with any new business start-up it’s important to do your homework and look at what your community needs are right now and how your business will fit in, start with conversations with commissioners, insurers and anyone who may back you financially .Ensure your business plan is complete and consider the costs needed to set up your business (don’t forget things like CQC registration fee, insurance, salaries, marketing costs, software, training, renting office space, equipment, uniforms). CQC as part of your registration process will be looking at the financial viability aspect of your business, further information on what they will be looking for can be found via I can't advise you if now is the right time for you, but the government want businesses to continue to thrive and are aware of the challenges of new business start-ups during COVID-19.  They do guide how to access financial support and you can refer to Good luck

*All information is correct at the time of publishing.

About Sheila

Sheila Scott OBE has now retired and over the years , prior to her retirement she has answered thousands of your social questions. You can still access the many questions below.

For Sheila Scott OBE as the former CEO of National Care Association (NCA), care is Sheila's life. She possesses a strong command of the issues facing the care sector informed by her long career as a nursing professional, the owner and manager of a care business, and as a leader in the care sector.

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