My question is : What is the legal time you can start getting clients up in the morning?
There is not a legal time.
There is however good practice.
If a resident is awake and wishes to get up then that is fine but no one should be woken and got up for the convenience of the staff.
I get up very early but residents in a care home are in their own home and their wishes should be respected. If they are no longer able to communicate that does not mean that their wishes including those communicated by their family and friends should not be respected.
What would you like to ask Sheila?
Sheila Scott OBE from National Care Association (NCA). Care is Sheila’s life; she possesses a strong command of the issues facing the care sector informed by her long career as a nursing professional, the owner and manager of a care business and as a leader in the care sector.
Sheila will try to answer as many of your questions as possible, giving priority to frequently asked questions and questions regarding current events and trends.
Please note that Sheila can not offer answers to matters requiring legal advice. If your matter concerns a specific service provider, please contact the CQC.
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