Ask Sheila - Archive England

Sheila Scott OBE has now retired and therefore is no longer available to answer your social care questions. However, you might still find the answer you’ve been searching for down below.

25th January 2017

Do I need to give training plans to CQC?

Hi Sheila,

As the regional trainer for new care and support workers, do I need to provide lesson plans for CQC evidence?
Many thanks


Dear Sharon,


Thank you for your question.


In the KLOEs for home care (it is similar for care homes) within the question "Is it Safe" one of the prompts is:


What arrangements are there for making sure that staff have the right mix of skills, competencies, qualifications, experience and knowledge, to meet people’s individual needs?


A service needs to be able to provide the evidence around training if it is asked for.


Evidence could be a certificate from the trainer. It could be a work book in some cases.


If the care workers are new, then I think that an inspector might well ask about your induction programme for new staff and they would be particularly interested to know what areas are covered before the member of staff can begin work particularly if they are going to be working alone.


I hope this is helpful but please come back to me with further information if you think you need a more detailed response.


Best wishes.



*All information is correct at the time of publishing.

About Sheila

Sheila Scott OBE has now retired and over the years , prior to her retirement she has answered thousands of your social questions. You can still access the many questions below.

For Sheila Scott OBE as the former CEO of National Care Association (NCA), care is Sheila's life. She possesses a strong command of the issues facing the care sector informed by her long career as a nursing professional, the owner and manager of a care business, and as a leader in the care sector.

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