Ask Sheila - Archive England

Sheila Scott OBE has now retired and therefore is no longer available to answer your social care questions. However, you might still find the answer you’ve been searching for down below.

17th May 2017

What should I do if a staff member is being bullied?

How do I go about solving the problem of a member of staff who is being bullied?


Dear D,


You do not say whether you are the Registered Manager, a member of staff or the person being bullied.


The care home must have a policy on bullying, it may be an individual policy or as part of a wider policy about employment. You should refer to this policy and make sure that the home will deal with any complaint as set out in the policy.


Anyone can report bullying as the person being bullied may be too frightened to make the complaint themselves.


It may be helpful to read the information on these two websites;


Bullying UK which is a charity dedicated to stopping bullying:


The other is information published to give advice to people who are being bullied:


Please do write to me again if I can offer more advice.


Best wishes.






*All information is correct at the time of publishing.

About Sheila

Sheila Scott OBE has now retired and over the years , prior to her retirement she has answered thousands of your social questions. You can still access the many questions below.

For Sheila Scott OBE as the former CEO of National Care Association (NCA), care is Sheila's life. She possesses a strong command of the issues facing the care sector informed by her long career as a nursing professional, the owner and manager of a care business, and as a leader in the care sector.

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