Ask Sheila - Archive
Sheila Scott OBE has now retired and therefore is no longer available to answer your social care questions. However, you might still find the answer you’ve been searching for down below.
Staff refusal of appraisal and development
Can staff refuse an Appraisal and to Develop their existing skills for example the administration of medicines?
I have sought advice from QCS’s employment law advisers, Napthens (http://www.napthens.co.uk/) and this is our joint response.
You should have in place a policy about training, appraisal and development and what your expectations are. This way, you can direct the employee to the policy if they refuse to attend an appraisal or to develop their skills.
In any event, requiring your employee to undergo an appraisal or training in connection with an important aspect of their role is likely to amount to a reasonable management instruction. If the employee refuses to comply with the instruction, this could give rise to disciplinary action, depending on the reasons for their refusal.
With regard to training and development staff must receive training if they are to carry duties in a care home for instance they cannot be involved in lifting a service user unless they have had the appropriate training, nor can a member of staff handle medication unless they have had the appropriate training.
Skills for Care give information about training in the Care Sector. It is important that all members of staff keep up to date with training and are made aware of latest developments.
There is also information at http://www.hse.gov.uk/pubns/indg345.pdf
HSE publish a book called Health and Safety in care homes which tells you exactly what to do and what your legal obligations are. http://www.hse.gov.uk/pubns/books/hsg220.htm
*All information is correct at the time of publishing.
Sheila Scott OBE has now retired and therefore is no longer available to answer your social care questions.
For Sheila Scott OBE from National Care Association (NCA), care is Sheila's life. She possesses a strong command of the issues facing the care sector informed by her long career as a nursing professional, the owner and manager of a care business, and as a leader in the care sector.
For a long time, Sheila has answered thousands of your social care questions, her extensive experience has been invaluable in helping care providers to deliver outstanding care. Below you can access the many questions she answered during those years.
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