Ask Sheila - Archive
Sheila Scott OBE has now retired and therefore is no longer available to answer your social care questions. However, you might still find the answer you’ve been searching for down below.
Standby without pay
Can a company make you be on standby without pay when you have a 36 hour contract and you have done your 36 hours that week as you cannot make plans with your days off?
We are lucky here at QCS that we have professionals we are able to refer to when a question requires an answer from an expert in another field so I referred your question to Malcolm Martin of Employer Solutions and this is his response:
It partly depends what is written in to your contract. If your contract requires some standby time the employer can, in a sense, “make” you be on standby; see below.
But there may be National Minimum Wage (NMW) implications. In particular being on standby near your workplace (and hence restricted about what you can do) counts as working time. Put simply, the NMW is calculated by taking your pay for the pay period (e.g. one week) and dividing it by the number of hours of working time. If this comes below the NMW then the contract is, essentially, irrelevant; your employer is in breach of the Act and you can report them.
It may be that standby time is not counted as working time if, for example, you are simply required to be available on the telephone or to respond to emails. You could then get on with your life.
“Make” is an interesting choice of word. If you are contracted to be on standby, and don’t respond, your employer might discipline, or in some circumstances, dismiss you.
Hopefully this information helps.
*All information is correct at the time of publishing.
Sheila Scott OBE has now retired and therefore is no longer available to answer your social care questions.
For Sheila Scott OBE from National Care Association (NCA), care is Sheila's life. She possesses a strong command of the issues facing the care sector informed by her long career as a nursing professional, the owner and manager of a care business, and as a leader in the care sector.
For a long time, Sheila has answered thousands of your social care questions, her extensive experience has been invaluable in helping care providers to deliver outstanding care. Below you can access the many questions she answered during those years.
Here at QCS we have an extensive panel of specialists with a wide range of knowledge and experience so don’t worry if you have a social care question you are struggling to find the answer to, our team are here to help: https://www.qcs.co.uk/ask-the-care-specialists/