Ask Sheila - Archive England

Sheila Scott OBE has now retired and therefore is no longer available to answer your social care questions. However, you might still find the answer you’ve been searching for down below.

14th July 2020

What insurance is required as a Registered Manager?

I am a registered nurse with indemnity insurance with the RCN. I have recently become a registered CQC manager for a Domiciliary Care business. I am concerned that my insurance is not adequate for the risk associated with this role. What insurance should I have?

Thank you for your email. In terms of your RCN Indemnity Insurance, unfortunately, it does not cover nurses who have an employment contract. I discussed your question with Howdens The QCS Insurance partner and this is what they said,  ‘The Domiciliary Care operation for whom you carry out the managerial role would be required by the CQC to carry adequate insurance to protect the business, service users and employees  As a minimum they should carry Public Liability, Employers Liability, Medical Malpractice and Professional Indemnity and as the manager of the operation, the role you carry out would fall under the protection afforded by that policy.’ I would suggest you talk to the Nominated Individual about your concerns and the level of insurance your organisation has.  I hope this helps.


*All information is correct at the time of publishing.


About Sheila

Sheila Scott OBE has now retired and therefore is no longer available to answer your social care questions.

For Sheila Scott OBE from National Care Association (NCA), care is Sheila's life. She possesses a strong command of the issues facing the care sector informed by her long career as a nursing professional, the owner and manager of a care business, and as a leader in the care sector.

For a long time, Sheila has answered thousands of your social care questions, her extensive experience has been invaluable in helping care providers to deliver outstanding care. Below you can access the many questions she answered during those years.

Here at QCS we have an extensive panel of specialists with a wide range of knowledge and experience so don’t worry if you have a social care question you are struggling to find the answer to, our team are here to help: https://www.qcs.co.uk/ask-the-care-specialists/

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