Sheila will try to answer as many of your questions as possible, giving priority to frequently asked questions and questions regarding current events and trends.
What notifications do you have to send to CQC and the local authority?
Hi Sheila, what notifications do you have to send to CQC and KCC as soon as they happen?
Thank you for your question.
Notifications to CQC is an important part of the responsibilities of the Registered Manager. The Registered Manager does not have to complete every notification themselves but they must be sure that the notifications have been submitted.
The notifications that are required to be made are set out in regulation and there is a guide to notification on the CQC website:
These are the notifications that have to be made:
Absence of a registered individual for 28 days or more – notification form
Allegations of abuse (safeguarding) – notification form
Application to deprive a person of their liberty (DoLS) – notification form
Changes to registered details: change contact details – notification form
Changes to registered details: change of an individual's name – notification form
Changes to registered details: insolvency – notification form
Changes to registered details: nominated individuals, officers and directors – notification form
Changes to registered details: partnership members – notification form
Changes to registered details: provider stopping regulated activities – notification form
Changes to registered details: provider's name and address – notification form
Changes to registered details: registered manager for an activity – notification form
Changes to your statement of purpose – notification form
Death of a detained mental health patient – notification form
Death of a person using the service – notification form
Death of a registered provider (and plans for the service) – notification forms
Events that stop a service running safely and properly – notification form
Liquidator or trustee's plans for a service – notification form
Police involvement in an incident – notification form
Return of a registered individual after an absence of 28 days or more – notification form
Serious injury to a person using the service – notification form
Unauthorised absence – notification form
Some notifications such as death of a service user must be submitted without delay.
‘Without delay’ is the timescale requirement for a number of notifications. It means exactly what it says – that providers should submit their notification as quickly as possible after the event has happened.
You will all the information that you require in the guidance on the CQC website.
I cannot stress to you how important it is to comply with these requirements.
With regards to notifications to your county council, notifications should be cited in their service specification as well as through their safeguarding procedures and there may be additional local requirements which you should establish directly.
With best wishes.
What would you like to ask Sheila?
Sheila Scott OBE from National Care Association (NCA). Care is Sheila’s life; she possesses a strong command of the issues facing the care sector informed by her long career as a nursing professional, the owner and manager of a care business and as a leader in the care sector.
Please note that Sheila can not offer answers to matters requiring legal advice. If your matter concerns a specific service provider, please contact the CQC.