Ask Sheila - Archive England

Sheila Scott OBE has now retired and therefore is no longer available to answer your social care questions. However, you might still find the answer you’ve been searching for down below.

14th July 2020

Will a new branch affect our overall rating?

We are opening another branch under a different local authority with an additional Registered Manager.  Will the inspection report encompass both arms of the business or would we get separate reports for each? Will the new branch affect our overall rating?

Dear J

Thank you for your question. If you are opening a new branch, in a different location with a different Registered Manager, you will need to go through the application process as detailed on the CQC website under Add a Location. When your service is ready for an Inspection, if you have registered as a new location, you will be inspected by location and a separate report for each location. The service will be rated by location so if you have areas to improve in one branch, it will not affect the rating in the other. I hope this helps


*All information is correct at the time of publishing.


About Sheila

Sheila Scott OBE has now retired and over the years , prior to her retirement she has answered thousands of your social questions. You can still access the many questions below.

For Sheila Scott OBE as the former CEO of National Care Association (NCA), care is Sheila's life. She possesses a strong command of the issues facing the care sector informed by her long career as a nursing professional, the owner and manager of a care business, and as a leader in the care sector.

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