Ask Sheila England

Sheila will try to answer as many of your English Social Care questions as possible, giving priority to frequently asked questions and questions regarding current events and trends.

14th July 2020

Will a new branch affect our overall rating?

We are opening another branch under a different local authority with an additional Registered Manager.  Will the inspection report encompass both arms of the business or would we get separate reports for each? Will the new branch affect our overall rating?

Dear J

Thank you for your question. If you are opening a new branch, in a different location with a different Registered Manager, you will need to go through the application process as detailed on the CQC website under Add a Location. When your service is ready for an Inspection, if you have registered as a new location, you will be inspected by location and a separate report for each location. The service will be rated by location so if you have areas to improve in one branch, it will not affect the rating in the other. I hope this helps


*All information is correct at the time of publishing.


What would you like to ask Sheila?

Sheila Scott OBE from National Care Association (NCA). Care is Sheila’s life; she possesses a strong command of the issues facing the care sector informed by her long career as a nursing professional, the owner and manager of a care business and as a leader in the care sector.

Sheila will try to answer as many of your questions as possible, giving priority to frequently asked questions and questions regarding current events and trends.

Please note that Sheila can not offer answers to matters requiring legal advice. If your matter concerns a specific service provider, please contact the CQC.








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