As a care worker, what would you do if you visit a service user…

Hi Sheila, as a care worker, what would you do if you visit a service user and there is no care plan?

Sheila Scott
Answered by Sheila Scott

 

Dear E,

 

Thank you for your question.

 

I presume that you are working for an agency of some sort and not working directly for the service user.

 

As an employee of an agency you should take this directly to the Manager of the service.

 

You should not be working somewhere if you do not have all the information you need to provide care safely.

 

Best wishes

 

Sheila

 

About Sheila Scott

Sheila Scott OBE from National Care Association (NCA). Care is Sheila’s life; she possesses a strong command of the issues facing the care sector informed by her long career as a nursing professional, the owner and manager of a care business and as a leader in the care sector.



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