Ask the Care Specialists

Welcome to our 'Ask the Care Specialists', your one-stop portal for social care-related questions. Our team of specialists will try to answer as many of your Social Care questions as possible.

Can I request a copy of the Care Certificate from my existing employer before leaving to work elsewhere?

I have done the Care certificate with my previous employer and I am now leaving. Can I request a copy of the Care Certificate before I leave their employment to go somewhere else? I have got my Diploma in Health and Social Care so should I have done the Care Certificate?

The Care Certificate is not a licence to practise. Evidence of having met its standards might also be able to be used towards some regulated qualifications and apprenticeships in health or social care. It is your employer’s responsibility to award the Care Certificate to you. While your employer should record your achievement, they should also provide you with a certificate as your own record. It is recommended that you keep the certificate as evidence of completion, as well as any additional documentation you believe would be beneficial to other employers. This will help avoid the need to repeat learning if you move to other health and social care roles, though periodic refreshers on some content may always be required.

The Care certificate is designed for staff new into health and social care with no or limited experience. However, some employers like all staff to do this as part of their induction into the organisation and to refresh skills.

What would you like to ask our Specialists?

Have you got a social care question that you just can't find the answer to? Our team of sector specialists are here to provide you with easy-to-understand top tips on a wide range of topics, from dementia, mental health to employment law or every day operational queries to help you deliver outstanding care.

Our specialists will try to answer as many of your questions as possible, giving priority to frequently asked questions and questions regarding current events and trends. To learn more about the team visit:

Please note that our specialists cannot offer answers to matters requiring legal advice. If your matter concerns a specific service provider, please contact the CQC. If your query relates to someone who is at risk of harm or in danger you must follow your local safeguarding procedures.

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