Can I start a care provision without an office location? | QCS

Hi Sheila,

Hope you are well. I have been asked by a very good friend of mine to look at opening up a care provision for the elderly in the area of re-enablement. As I understand it we would need a nominated person, a registered manager and a registered location. The first two are ok but in regards to the office/location would this need to be registered before we start trading or can it be done during the first few months of trading?

Thank you for your time and I look forward to hearing from you.

Best wishes,


Sheila Scott
Answered by Sheila Scott


Dear S,


Thank you for your question.


Any provision that is registered by CQC id required to have an address that formal communications can be sent to etc.


If your provision is to be a care home then I would expect that you would have the office in the care home.


If, however, it is a home care provision then you are still required to have an office but the office can be in the home of the Registered Manager or the Responsible Person but it must be in a room where staff and service user records can be stored securely.


I hope this is helpful.


Best wishes.



About Sheila Scott

Sheila Scott OBE from National Care Association (NCA). Care is Sheila’s life; she possesses a strong command of the issues facing the care sector informed by her long career as a nursing professional, the owner and manager of a care business and as a leader in the care sector. 3. Read more

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