What do the KLOE’s stand for?
Dear Elizabeth,
KLOE stands for Key Lines of Enquiry.
They are the prompts and potential sources of evidence that inspectors use when inspecting a registered service.
You can find more information here:
http://www.cqc.org.uk/content/what-changes-have-been-made-key-lines-enquiry-and-how-might-affect-rating
You can find the KLOE themselves at:
For home care services:
http://www.cqc.org.uk/sites/default/files/20140924_asc_community_services_kloe_prompts_and_sources_of_evidence_column_final_v1-0.pdf
For care home service:
http://www.cqc.org.uk/sites/default/files/20140924_asc_residential_kloe_prompts_and_sources_of_evidence_column_final_v1-0.pdf
Best wishes,
Sheila
About Sheila Scott
Sheila Scott OBE from National Care Association (NCA). Care is Sheila’s life; she possesses a strong command of the issues facing the care sector informed by her long career as a nursing professional, the owner and manager of a care business and as a leader in the care sector.
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