Ask the Care Specialists
Welcome to our 'Ask the Care Specialists', your one-stop portal for social care-related questions. Our team of specialists will try to answer as many of your Social Care questions as possible.
Is a carer who is shadowing allowed to visit clients alone?
Can I ask if a carer is on shadowing, is she allowed to visit clients on her own? Where clients are double-up calls for hoisting, should there be 2 carers, not 1 carer and the shadowing carer only?
Thank you for your question. The purpose of shadowing is to gain an insight into what the role entails and shadow shifts should be carried out by an experience care team member. It is an opportunity for the new care worker to use the knowledge and the skills they have acquired in induction and shouldn’t then be seen as a new pair of hands ready to plug any recruitment holes. Therefore, all carers should be supervised when on shadowing and must not visit customers on their own. Double-up calls for hoisting should always be conducted by two carers in addition to the carer that is shadowing. Only once shadowing has been completed and the carer is signed off and fully inducted can they conduct visits on their own or as part of a double-up call. I hope this helps
Philippa started her nursing career 30 years ago in Leeds. After 10 years working predominantly in ITU and Vascular Surgical Units she moved into social care working for Anchor Trust. Since then she has been a branch manager and area manager with responsibility for multiple branches and housing with care. Following a two-year Department of Health funded project exploring the development intermediate care services with a homecare setting within Anchor, Philippa became the Business Development Manager. After developing extensive experience of commissioning practices, policy writing and contract mobilisation, she joined Nestor Healthcare (now Allied Healthcare) as the Head of Policy. Read more
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Our specialists will try to answer as many of your questions as possible, giving priority to frequently asked questions and questions regarding current events and trends. To learn more about the team visit: https://www.qcs.co.uk/team/
Please note that our specialists cannot offer answers to matters requiring legal advice. If your matter concerns a specific service provider, please contact the CQC. If your query relates to someone who is at risk of harm or in danger you must follow your local safeguarding procedures.