What does it mean by "The different needs your service meets" in the 'Statement of Purpose' document? | QCS

Hi Sheila,
We are working on our “Statement of Purpose” and we are applying for a Domiciliary Service. May I ask what does it mean by “The different needs your service meets”?

Sheila Scott
Answered by Sheila Scott


Dear Elyn,


Thank you for your question.


Care Quality Commission (Registration) Regulations 2009, Schedule 3 point 2 says that the service provider must include in the Statement of Purpose:


The kinds of services provided for the purposes of the carrying on of the regulated activity and the range of service users’ needs which those services are intended to meet.


You therefore need to record the services you intend to provide and to whom you intend to provide them.


I am presuming that you will not be providing nursing so you can say that.


You must say who you intend to provide the services to i.e. could be services to older people or younger adults or people with a learning disability or those with a mental illness or some other specialist group.


You will know the kinds of services you are intending to provide to meet service needs so if you were providing services to older people you might say personal care to include:


  • Dementia care
  • Bathing
  • Dressing
  • Incontinence care
  • Heating of food and assisting with eating
  • Personal grooming
  • Administration of prescribed medication

There are many other things you could put in and I am just trying to give you an indication.


Under no circumstances should you mention a task that you will not be able to provide.


You could also mention in this section the training that will be delivered to your care workers so that they are able to meet the needs of service users.


I hope that this is helpful.


Best wishes.




About Sheila Scott

Sheila Scott OBE from National Care Association (NCA). Care is Sheila’s life; she possesses a strong command of the issues facing the care sector informed by her long career as a nursing professional, the owner and manager of a care business and as a leader in the care sector. 3. Read more

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