What is a KLOE? | QCS

What is a KLOE?

Sheila Scott
Answered by Sheila Scott

KLOE stands for Key Lines of Enquiry.

There are 5 Key Lines of Enquiry;

  • Is it Safe?
  • Is it Effective?
  • Is it Caring?
  • Is it Responsive?
  • Is it Well-Led?

You can read about the KLOEs on the CQC website HERE

QCS has developed a system to assist you when you have to respond to these questions.

All the policies and procedures that you currently have will fit in to one of the questions and QCS have done the work for you to make sure that you remain compliant whilst adapting to the new system.

Please always remember that the new methodology is more interested in the outcomes for real people in your care.

About Sheila Scott

Sheila Scott OBE from National Care Association (NCA). Care is Sheila’s life; she possesses a strong command of the issues facing the care sector informed by her long career as a nursing professional, the owner and manager of a care business and as a leader in the care sector. 3. Read more

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