Ask the Care Specialists

Welcome to our 'Ask the Care Specialists', your one-stop portal for social care-related questions. Our team of specialists will try to answer as many of your Social Care questions as possible.

What should I do if a service user’s mother said she gave him some sleeping tablets because he couldn’t sleep?

What should I do if a service user’s mother said she gave him some sleeping tablets because he couldn’t sleep?

We would need more details to provide a fuller answer. However, where you support a service user and have any concerns when visiting to provide a service, you should report these to your registered manager. Your manager will follow the company processes in place and investigate the circumstances surrounding any concerns you may have to determine the best course of action. It may materialise that a safeguarding needs to be raised.

Emily Kerrigan

Domiciliary Care Policy Lead

Emily has a background in quality and compliance with specific expertise in audit. Her previous roles have included working with domiciliary care branches that required improvement and supporting them to action plan and improve their quality and compliance. Working at one of the largest UK domiciliary care providers ensured Emily was exposed to significant numbers of CQC, CIW and Care Inspectorate Scotland inspections. She led internal audits bench marking against regulatory standards , supporting managers in the drive to deliver high quality care and support. Emily has a proven track record in supporting the transformation of branches that require improvement, moving them to compliant and on the journey to outstanding. Read more


What would you like to ask our Specialists?

Have you got a social care question that you just can't find the answer to? Our team of sector specialists are here to provide you with easy-to-understand top tips on a wide range of topics, from dementia, mental health to employment law or every day operational queries to help you deliver outstanding care.

Our specialists will try to answer as many of your questions as possible, giving priority to frequently asked questions and questions regarding current events and trends. To learn more about the team visit: https://www.qcs.co.uk/team/

Please note that our specialists cannot offer answers to matters requiring legal advice. If your matter concerns a specific service provider, please contact the CQC. If your query relates to someone who is at risk of harm or in danger you must follow your local safeguarding procedures.







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