We all know how important undertaking audits is for any service, and that we need to complete them to evidence good practice, continuous improvement and increasingly to show the regulator and other stakeholders how self-aware and focused on the provision of a quality service we are.
At QCS we decided that as audits are such a wide ranging and evolving subject area, we wanted to seek the views of people on the range of audits used, who completes them, how well technology is embedded, what would make things easier for you and what are the risks with audits and the actions resulting from them
As a result, in May 2023, we released a survey about auditing, and we have been amazed by the response and are delighted that over 3,000 people from a range of care services let us know their views. This shows us that there is a real appetite for information and support in this area and with such a large sample we have been able to develop a rich picture of how audits are used and what you see as the challenges
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