Expert Insights

Managers are horrified if their rating goes from ‘Good’ to ‘Requires Improvement’.  Three common errors relate to mental capacity assessment: Confusion among staff about how to assess capacity or who…

In recent internal guidance, CQC inspectors have been told to operate a ‘low threshold for deciding to carry out a responsive inspection’ in homes that they consider to be at…

Following up from our previous blog regarding The Good Work Plan, some of the government’s draft regulations have now been put into action and we are preparing ourselves with an…

    Improvement Plan 2019-2022 The Adult Support and Protection (Scotland) Act 2007 is now 12 years old. This laid the foundation for multi-agency working to protect vulnerable adults, at…

The Care Inspectorate has registered approximately 1,030 Care at Home services, with another 441* support services in Scotland. This number equates to an estimated 62,500 staff providing essential services in…

  I recently read a social care report about the increasing use of robotic technology in health care. The report highlighted that people with dementia found Alexa’s voice confusing and…

  Everywhere we look there is the need for information to be gained from us, a simple trip to the shops can often lead to information being given to retailers…

  What do I need to prove to be outstanding? It can feel kind of tough to work out what CQC are looking for in their regulated providers: undoing the…