Care Groups - Scotland | QCS

Streamlining Compliance for Scottish Care Groups

Your strategic partner in aligning with the Care Inspectorate Inspection Framework and Health and Social Care Standards for superior care quality.

 

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Why Care Groups Choose QCS

It’s simple.
We ease the pain of delivering and evidencing quality care by:

  • Taking on the hard work of keeping up to date with regulatory compliance with automatic updates
  • Making it easy for you and your team to understand and deliver
  • Knowing what you are up against – our team has people who’ve actually worked in care

Leaving you to focus on what matters most, delivering quality care.

Interacting with staff-carer

Don’t just listen to us, what do our amazing customers say about QCS?

Care groups in Scotland can navigate compliance with ease and excellence using QCS’s holistic suite of solutions, including QCS Compliance Centre, QCS Audit Centre, and QCS Dementia Centre. Our platforms are tailored to meet the specific needs of Scottish care groups, ensuring alignment with the Care Inspectorate Inspection Framework and Health and Social Care Standards and fostering high-quality care across all services.

How Can QCS Help?

QCS Compliance Centre

Efficiently manage compliance and exceed Care Inspectorate Inspection Framework and Health and Social Care Standards with our comprehensive support.

 

QCS Audit Centre

Optimise audit processes for continuous improvement in Scottish care services.

 

QCS Dementia Centre

Access specialised dementia care resources to enhance care quality in Scotland.

 

“All the staff are engaging well with the system, and the support from QCS themselves has been excellent throughout. Anytime I have a query or question my emails are responded to very quickly and with the help and support needed. Can highly recommend QCS.”
Brendan O’Neill, Minster Care

Why You Will Love Using QCS

Unified Policy Management: Central access to policies via QCS Compliance Centre

Customisable Compliance Tools: Adapt resources from QCS Audit Centre and QCS Dementia Centre to fit Scottish care group needs

24/7 Accessibility: : Access policies and resources anytime, on any device

Expert Guidance: Insights focused on Scottish standards from the UK’s leading compliance experts

Real-Time Updates: Automatic updates on Scottish regulatory changes

Managers’ Helplines: Dedicated HR and Health and Safety advice

Engagement Tools: Engaging content to encourage best practices

Mock Inspection Toolkit: Prepare for Care Inspectorate inspections with practical toolkits

Risk Assessment Support: Interactive tools with action plans for effective risk management

Explore our policy database

for Care Groups in Scotland

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AB41 – Policy Management Policy and Procedure

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SAB03 – Business Expenses Policy and Procedure

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SAB04 – Gifts, Donations, Wills and Bequests From Service Users Policy and Procedure

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SAB05 – Business Plan Policy and Procedure

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SAB06 – Business Plan Policy and Procedure

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SAB07 – Computer, Email and Internet Usage Policy and Procedure

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SAB08 – Financial Administration Policy and Procedure

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SAB10 – Record Keeping Policy and Procedure

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SAB12 – Service User Administration File Policy and Procedure

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SAB14 – Stock Control Policy and Procedure

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SAC02 – Department Communication Policy and Procedure

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SAC03 – Communication Policy and Procedure

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SAC04 – Communication Policy and Procedure

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SAC07 – Emergency Communication Policy and Procedure

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SAC09 – Information Pack Policy and Procedure

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SAC10 – Monitoring of Business Communications Policy and Procedure

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SAC11 – Registration Authority Notification Policy and Procedure

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SAC12 – Monitoring of Business Performance Policy and Procedure

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SAC14 – Monitoring of Business Performance Policy and Procedure

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SAC16 – Registration Authority Notification Policy and Procedure

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SAF02 – Purchasing Policy and Procedure

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SAF03 – Receipt of Delivered Goods Policy and Procedure

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SAF05 – Service User’s Finances Policy and Procedure

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SAF06 – Purchasing Policy and Procedure

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SAF07 – Service User’s Finances Policy and Procedure

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SAF08 – Receipt of Delivered Goods Policy and Procedure

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SAR01 – Child Protection Policy and Procedure

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SAR04 – Missing Client Policy and Procedure

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SAR05 – Photographs Policy and Procedure

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SAR08 – Service User Contract

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SAR09 – Refusal to Hold Records Policy and Procedure

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SAR10 – Service User Contract

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SAR11 – Service User Contract

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SAR12 – Service User Guide

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SAR14 – Service User Guide

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SAR16 – Service User Guide

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CC34 – Infection Control Policy and Procedure

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SCC07 – Clinical Waste Disposal Policy and Procedure

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SCC18 – Infection Control Policy and Procedure

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SCC34 – Infection Control Policy and Procedure

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SCC47 – Outbreak Management and Barrier Nursing Policy and Procedure

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SCC86 – Clinical Waste Disposal Policy and Procedure

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SHS11 – Personal Protective Equipment (PPE) Policy and Procedure

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SHS13 – Pandemic Policy and Procedure

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SHS14 – Pandemic Policy and Procedure

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SHS15 – Acute Respiratory Infections (ARI) (COVID-19) Policy and Procedure

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SAB02 – Business Continuity Policy and Procedure

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SAR03 – Home Closure Policy and Procedure

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SAR06 – Closure of Care at Home Service Policy and Procedure

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SCC06 – Body Temperature Policy and Procedure

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SCC10 – Body Temperature Policy and Procedure

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SCC111 – Respiration Observation Policy and Procedure

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SCC112 – Respiration Observation Policy and Procedure

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SCC113 – Oxygen Saturation Monitoring Policy and Procedure

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SCC114 – Oxygen Saturation Monitoring Policy and Procedure

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SCC115 – Blood Pressure Monitoring Policy and Procedure

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SCC116 – Blood Pressure Monitoring Policy and Procedure

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SCC117 – Pulse Rate Monitoring Policy and Procedure

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SCC118 – Pulse Rate Monitoring Policy and Procedure

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SPM24 – Death in Service Policy and Procedure

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CD100 – Care and Support Plan Content Guide

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CM06 – Ordering and Receipt of Medication Policy and Procedure

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CM07 – Storage of Medication Policy and Procedure

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CM08 – Safe Disposal of Medication Policy and Procedure

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CM09 – Controlled Drugs Policy and Procedure

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CM11 – Administration of Medicines Policy and Procedure

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CM13 – Homely Remedies and Self Care Policy and Procedure

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CM16 – Auditing and Monitoring of Medication Policy and Procedure

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CM20 – Medication Away from Home Policy and Procedure

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CM30 – Storage of Medication Policy and Procedure

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CM31 – Safe Disposal of Medication Policy and Procedure

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GDPR01 – Overarching UK GDPR Policy and Procedure

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GDPR02 – Appointing a Data Protection Officer Policy and Procedure

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GDPR03 – Data Security and Data Retention Policy and Procedure

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GDPR05 – Subject Access Requests Policy and Procedure

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GDPR06 – Breach Notification Policy and Procedure

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GDPR07 – Data Protection Impact Assessment (DPIA) Policy and Procedure

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GDPR08 – Website Privacy and Cookies Policy and Procedure

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GDPR09 – External and Employee Privacy Policy and Procedure

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GDPR15 – Legitimate Interests Assessment Policy and Procedure

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GDPR16 – Clear Desk Policy and Procedure

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GDPRF02 – Appointment of a Data Protection Officer

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GDPRF03 – Template Subject Access Request Letter

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GDPRF04 – Cookies Example Policy Statement

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GDPRF05 – Template Privacy Policy – Employees

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GDPRF06 – Template Privacy Policy – External

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GDPRF07 – Breach Notification Process Map

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GDPRF08 – Website Privacy Statement

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GDPRF09 – Consent Authorisation Form – Person with Capacity

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GDPRF10 – Consent Authorisation Form – Person Lacking Capacity

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GDPRF11 – Subject Access Request

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PJ46 – Job Description Guidance

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SAB18 – Anti-Bribery Policy and Procedure

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SPE01 – Harassment Policy and Procedure

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SPE03 – Equality and Diversity Policy and Procedure

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SPE05 – Anti-Bullying Policy and Procedure

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SPE07 – Modern Slavery and Human Trafficking Policy and Procedure

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SPA01 – Adoption Policy and Procedure

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SPA02 – Annual Holiday Policy and Procedure

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SPA04 – Maternity Leave Policy and Procedure

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SPA07 – Sickness Absence Policy and Procedure

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SPA08 – Statutory Time Off Policy and Procedure

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SPA10 – Shared Parental Leave Policy and Procedure

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SPA12 – Parental Leave Policy and Procedure

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SPC23 – Parental Bereavement Leave Policy and Procedure

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SPC01 – Agency Staff Policy and Procedure

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SPC02 – Casual (“Bank”) Workers Policy and Procedure

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SPC06 – Appearance Policy and Procedure

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SPC07 – Staff Handbook

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SPC08 – Staff Handbook

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SPC09 – Minimum Wage Policy and Procedure

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SPC10 – Notice Periods Policy and Procedure

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SPC11 – Part-Time Employees Policy and Procedure

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SPC12 – Staff Loans and Advances Policy and Procedure

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SPC13 – Staff Contracts Policy and Procedure

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SPM02 – Staff Mental Health and Monitoring Stress in the Workplace Policy and Procedure’

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SPM07 – Smoking at Work Policy and Procedure

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SPM08 – Safer Staffing Policy and Procedure

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SPM09 – Staff Rota Policy and Procedure

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SPM11 – Raising Concerns, Speaking Up and Whistleblowing Policy and Procedure

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SPM13 – Working Time Regulations Policy and Procedure

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SPM14 – Disclosure Scotland Code of Practice Policy and Procedure

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SPM15 – Smoking at Work Policy and Procedure

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SPM16 – Staff Rota Policy and Procedure

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SPM17 – On-Call Policy and Procedure

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SPP01 – Absenteeism Policy and Procedure

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SPP03 – Discipline Policy and Procedure

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SPP04 – Grievances Policy and Procedure

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SPP05 – Moonlighting Policy and Procedure

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SPP06 – Obtaining Medical Reports Policy and Procedure

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SPP07 – Capability Policy and Procedure

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SPP08 – Supervision Policy and Procedure

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SPP09 – Supervision Policy and Procedure

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SPPN01 – Clinical Supervision Policy and Procedure

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SPPN02 – Nurse Revalidation Policy and Procedure

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SPR01 – Development Appraisal Policy and Procedure

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SPR03 – SSSC Code of Practice for Workers and Employers Policy and Procedure

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SPR07 – Induction and Onboarding Policy and Procedure

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SPR12 – Recruitment Policy and Procedure

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SPR18 – Employment of Young Persons Policy and Procedure

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SPR20 – Apprenticeship Agreement Policy and Procedure

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SPR21 – Registration of Scottish Social Care Workers Policy and Procedure

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SPR22 – Director or Trustee’s Development Appraisal Policy and Procedure

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SPR23 – References Policy and Procedure

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SPR24 – Induction and Onboarding Policy and Procedure

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QQ105 – Infection Control – Staff Practices Audit

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SQQ100 – Fire Equipment Audit

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SQQ101 – Subject Access Requests Audit

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SQQ102 – First Aid Box Audit

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SQQ103 – Safety Alerts Audit

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SQQ104 – Clinical Waste Audit

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SQQ29 – Infection Control Audit

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SQQ38 – Pressure Prevention Audit

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SQQ46 – Adult Support and Protection Audit

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SQQ54 – Infection Control Audit

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SQA01 – Administration Management Policy and Procedure

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SQA05 – General Management Protocol Policy and Procedure

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SQA10 – Corporate Social Responsibility and Environmental Sustainability Policy and Procedure

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SQA11 – Corporate Social Responsibility and Environmental Sustainability Policy and Procedure

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SQC24 – Good Governance Policy & Procedure

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SQQ16 – Quality Review Policy and Procedure

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SQQ19 – Auditing Policy and Procedure

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SQC03 – Care Communication and Information Policy and Procedure

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SQC07 – Key Worker Policy and Procedure

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SQC11 – Named Nurse Policy and Procedure

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SQC16 – Care Communication and Information Policy and Procedure

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SQC21 – Spot Checks Policy and Procedure

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SQC22 – Clinical Governance Policy and Procedure

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SQH03 – Housekeeping Management Policy and Procedure

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SQK02 – Catering Management Policy and Procedure

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SQM02 – Maintenance Management Policy and Procedure

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SQQ02 – Auditing Policy and Procedure

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SQQ03 – Complaints, Suggestions and Compliments Policy and Procedure

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SQQ07 – Management Meetings Policy and Procedure

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SQQ08 – Management Meetings Policy and Procedure

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SQQ11 – Quality Meetings Policy and Procedure

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SQQ13 – Quality and Quality Assurance Policy and Procedure

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REGC12 – Complaints, Suggestions and Compliments Policy and Procedure

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REGC13 – Lone Working Policy and Procedure

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REGC14 – Recruitment Policy and Procedure

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REGC24 – Quality and Quality Assurance Policy and Procedure

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REGCN16 – Deprivation of Liberty Safeguards (DoLS) Policy and Procedure

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REGDC13 – Lone Working Policy and Procedure

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REGDC14 – Recruitment Policy and Procedure

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REGDC17 – Good Governance Policy and Procedure

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REGDC23 – Access to People’s Homes Policy and Procedure

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REGS11 – Safeguarding Adults Policy and Procedure

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REGS23 – Access to People’s Homes Policy and Procedure

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SAR02 – HMO Regulations Policy and Procedure

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SCC02 – Blood and Body Fluid Spillages Policy and Procedure

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SCC101 – Safe Management of Blood and Bodily Fluids Policy and Procedure

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SCC23 – Sharps and Needlestick Policy and Procedure

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SCC49 – Sharps and Needlestick Policy and Procedure

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SHR04 – Risk Assessment Policy and Procedure

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SHS01 – Accident and Incident Reporting Policy and Procedure

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SHS02 – Environmental Policy and Procedure

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SHS03 – Flooding Policy and Procedure

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SHS04 – Hazard Reporting Policy and Procedure

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SCP04 – Service User Fire Evacuation Policy and Procedure

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SCP30 – Personal Emergency Evacuation Plan (PEEP) Policy and Procedure

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SHR01 – Health and Safety Policy and Procedure

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SHR02 – Health and Safety Policy and Procedure

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SHR03 – Risk Assessment Policy and Procedure

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SHR05 – Door Access Restrictions Policy and Procedure

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SQQ06 – Management and Prevention of Violence at Work Policy and Procedure

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SQQ17 – Management and Prevention of Violence at Work Policy and Procedure

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SKH02 – Catering Hazard Analysis (HACCP) Policy and Procedure

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SMB03 – Maintenance Policy and Procedure

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SMB04 – Room Temperature Control Policy and Procedure

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SMB05 – Security Policy and Procedure

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SMB06 – Visiting Contractors Policy and Procedure

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SMB07 – Window Security Policy and Procedure

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SMB09 – Security Policy and Procedure

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SME02 – Legionella Policy and Procedure

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SME03 – Lifts and Hoists Policy and Procedure

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SME05 – Service Equipment Maintenance Policy and Procedure

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SME09 – Asbestos Policy and Procedure

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SAR30 – Hate Crime Policy and Procedure

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SCR01 – Access to NHS Services Policy and Procedure

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SCR02 – Advocacy Policy and Procedure

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SCR04 – Adult Support and Protection Policy and Procedure

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SCR05 – Choice of Carer Gender Policy and Procedure

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SCR06 – Dignity, Respect and Choice Policy and Procedure

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SCR07 – Data Protection and Confidentiality Policy and Procedure

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SCR08 – Consent to Care and Treatment Policy and Procedure

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SCR09 – End of Life Personal Planning Policy and Procedure

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SCR10 – Limitation of Freedom Policy and Procedure

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SCC01 – Supporting Personal Care Policy and Procedure

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SCC04 – Changes in Health State Policy and Procedure

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SCC05 – Clinical Procedures Policy and Procedure

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SCC08 – Promoting Independence with Continence Policy and Procedure

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SCC09 – Daily Communication Meetings Policy and Procedure

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SCC100 – Dysphagia (Swallowing Difficulty) and Risk of Choking Policy and Procedure

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SCC103 – Management of Syringe Drivers Policy and Procedure

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SCC104 – Illegal Drug Misuse in the Service User’s Home Policy and Procedure

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SCC105 – Epilepsy Policy and Procedure

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SCC106 – Positive Behaviour Support including Complex Behaviour Policy and Procedure

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SCP02 – Discharge Pack Policy and Procedure

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SCP03 – Health and Action Plan Policy and Procedure

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SCP06 – Rehabilitation Policy and Procedure

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SCP11 – Service User Personal Planning Policy and Procedure

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SCP13 – Supporting Safe Travel and Mobility Policy and Procedure

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SCP16 – Wound Care Management Policy and Procedure

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SCP20 – Service User Personal Planning Policy and Procedure

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SCP21 – Continuity of Care Policy and Procedure

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SCP22 – Cooperating with Other Providers Policy and Procedure

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SCP28 – Cooperating with Other Providers Policy and Procedure

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SCA101 – One Page Profile

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SCA102 – Pre-Admission Assessment

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SCA516 – Personal History

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SCA518 – Enquiry Form

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SCA13 – Pre-Admission and Admission Policy and Procedure

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SCA17 – Hospital Admission and Discharge Policy and Procedure

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SCA18 – Admission and Discharge Policy and Procedure

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SCP24 – Advance Directives Policy and Procedure

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SCP36 – Advance Directives Policy and Procedure

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SCD101 – Daily Progress and Evaluation Record

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SCD102 – Enquiry Form

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SCD103 – Family and Advocate Communication Record

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SCD104 – Monthly Care Review and Evaluation Record

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SCD105 – Social Life Story

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SCD106 – Visiting Professional Record

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SCD501 – Daily Progress and Evaluation Record

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SCD502 – Family and Advocate Communication Record

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SCD503 – Visiting Professional Record

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SCD504 – Care Plan Confirmation Form

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SCG101 – Timeline for Assessment, Care Planning and Review

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SCG102 – QCS Care Planning and Assessment Guidelines

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SCG103 – Care Planning Quick Document Finder

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SCG501 – Timeline for Assessment, Care Planning and Review

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SCG502 – QCS Care Planning and Assessment Guidelines

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SCG503 – Care Planning Quick Document Finder

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SKC02 – Overarching Catering Policy and Procedure

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SKC04 – Catering Uniforms Policy and Procedure

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SKC07 – Menu Choice Policy and Procedure

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SKC08 – Supply of Service User’s Own Food Policy and Procedure

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SKC10 – Food Allergens Policy and Procedure

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SKC11 – Food Allergens Policy and Procedure

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SKH03 – Cross-Contamination between Care and Catering Policy and Procedure

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SKH04 – Food Safety and Hygiene Policy and Procedure

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SKH08 – Food Hygiene Policy and Procedure

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SMB01 – Accommodation Standards Policy and Procedure

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SME04 – Room Call Policy and Procedure

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SMR07 – CCTV and Use of Hidden Cameras Policy and Procedure

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SSC03 – Dilution of Chemicals Policy and Procedure

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SSC05 – Housekeeping Policy and Procedure

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SSL03 – Laundry Policy and Procedure

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SMI00 – Overarching Mock Inspection Policy and Procedure

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SMICAH00 – Overarching Mock Inspection Policy and Procedure

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SMICAH01 – Mock Inspection – Key Question 1 – Support and Wellbeing

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SMICAH02 – Mock Inspection – Key Question 2 – Leadership

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SMICAH03 – Mock Inspection – Key Question 3 – Staff Team

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SMICAH05 – Mock Inspection – Key Question 5 – Planned Care and Support

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SMISL00 – Overarching Mock Inspection Policy and Procedure

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SMISL01 – Mock Inspection – Key Question 1 – Support and Wellbeing

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SMISL02 – Mock Inspection – Key Question 2 – Leadership

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SMISL03 – Mock Inspection – Key Question 3 – Staff Team

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SMI01 – Mock Inspection – Key Question 1 – Support and Wellbeing

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SMI02 – Mock Inspection – Key Question 2 – Leadership

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SMI03 – Mock Inspection – Key Question 3 – Staff Team

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SMI04 – Mock Inspection – Key Question 4 – Setting

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SMI05 – Mock Inspection – Key Question 5 – Planned Care and Support

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SRI01 – Guidance on Registering a Care Service

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SRI02 – How to Register a Care Service Policy and Procedure

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SSP02 – Health and Social Care Standards Policy and Procedure

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SRI03 – Financial Viability Guidance

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SRI04 – Registration Fees Policy and Procedure

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SRI05 – Care Service Inspections General

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SSP01 – Health and Social Care Standards Policy and Procedure

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SSQ01 – Overarching Surveys Policy and Procedure

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SSQ02 – Overarching Surveys Policy and Procedure

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SSQ03 – Residents Survey

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SSQ04 – Friends, Relatives and Advocates Survey

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SSQ08 – Friends, Relatives and Advocates Survey

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SSQ05 – Staff Survey

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SSQ09 – Staff Survey

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SSQ06 – Visiting Professionals Survey

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SSQ07 – Service Users Survey

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SSQ10 – External Professionals Survey

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Elevate Scottish Care Standards with QCS

Explore how QCS supports Scottish care groups in managing compliance with an intuitive online platform and mobile support. Discover the integration of our comprehensive Compliance, Audit, and Dementia solutions.

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