Why Care Groups Choose
It’s simple.
We ease the pain of delivering and evidencing quality care by:
- Taking on the hard work of keeping up to date with regulatory compliance with automatic updates
- Making it easy for you and your team to understand and deliver
- Knowing what you are up against – our team has people who’ve actually worked in care
Leaving you to focus on what matters most, delivering quality care.
Don’t just listen to us, what do our amazing customers say about QCS?
Welsh care groups can seamlessly manage Care Inspectorate Wales compliance and enhance care quality with QCS’s comprehensive suite of solutions. Our platforms, including QCS Compliance Centre, QCS Audit Centre, and QCS Dementia Centre are specifically tailored to the unique needs of Welsh care groups, ensuring adherence to regulatory standards and promoting exceptional care across all services.
How Can QCS Help?
Efficient compliance management aligned with Care Inspectorate Wales standards.
Optimise audit processes for Welsh care groups with our intuitive platform.
Specialised dementia care resources for Welsh care groups.
Why You Will Love Using QCS
Unified Policy Management: Centralised policy access through QCS Compliance Centre
Customisable Compliance Tools: : Tailor resources from QCS Audit Centre and QCS Dementia Centre to your group’s needs
24/7 Accessibility: Policies and resources always available, on any device
Expert Guidance: Insights from UK experts, with a focus on Welsh standards
Real-Time Updates: Automatic updates on Welsh regulatory changes
Managers’ Helplines: Dedicated HR and Health and Safety advice
Engagement Tools: Engaging content for team adherence to Welsh best practices
Mock Inspection Toolkit: Prepare for Care Inspectorate inspections with effective toolkits
Risk Assessment Support: Interactive tools with thorough action plans
Explore our policy database
for Care Groups in Wales
AB41 – Policy Management Policy and Procedure
WAB03 – Business Expenses Policy and Procedure
WAB04 – Gifts, Donations, Wills and Bequests from Individuals Policy and Procedure
WAB05 – Business Plan Policy and Procedure
WAB07 – Computer, Email and Internet Usage Policy and Procedure
WAB08 – Financial Administration Policy and Procedure
WAB12 – Individual Administration File Policy and Procedure
WAB14 – Stock Control Policy and Procedure
WAB15 – Tender Information Policy and Procedure
WAB16 – Register of Other Interests Policy and Procedure
WAC02 – Department Communication Policy and Procedure
WAC03 – Communication Policy and Procedure
WAC04 – Communication Policy and Procedure
WAC07 – Emergency Communication Policy and Procedure
WAC10 – Monitoring of Business Communications Policy and Procedure
WAC12 – Monitoring of Business Performance Policy and Procedure
WAC14 – Monitoring of Business Performance Policy and Procedure
WAC16 – Registration Authority Notification Policy and Procedure
WAC19 – Mobile Phone and Portable Device Use Policy and Procedure
WAC24 – Media Handling Policy and Procedure
WAF02 – Purchasing Policy and Procedure
WAF03 – Receipt of Delivered Goods Policy and Procedure
WAF05 – Individual’s Finance Policy and Procedure
WAF06 – Purchasing Policy and Procedure
WAF07 – Individual’s Finances Policy and Procedure
WAF08 – Receipt of Delivered Goods Policy and Procedure
WAR01 – Safeguarding Children and Child Protection Policy and Procedure
WAR04 – Missing Individual Policy and Procedure
WAR05 – Photographs Policy and Procedure
WAR06 – Refusal to Hold Records Policy and Procedure
WAR08 – Individual Contract
WAR10 – Individual Contract
WAR11 – Individual Contract
WAR12 – Individual Guide
WAR14 – Individual Guide
WAR16 – Individual Guide
CC34 – Infection Control Policy and Procedure
WCC07 – Clinical Waste Disposal Policy and Procedure
WCC18 – Infection Control Policy and Procedure
WCC34 – Infection Control Policy and Procedure
WCC47 – Outbreak Management and Isolation Nursing Policy and Procedure
WCC86 – Clinical Waste Disposal Policy and Procedure
WHS13 – Pandemic Policy and Procedure
WHS14 – Pandemic Policy and Procedure
WHS15 – Acute Respiratory Infections (ARI) (COVID-19) Policy and Procedure
WHS16 – Personal Protective Equipment (PPE) Policy and Procedure
WAB02 – Business Continuity Policy and Procedure
WAR03 – Home Closure Policy and Procedure
WAR44 – Closure of Service Policy and Procedure
WCC06 – Body Temperature Policy and Procedure
WCC111 – Respiration Observation Policy and Procedure
WCC112 – Respiration Observation Policy and Procedure
WCC113 – Oxygen Saturation Monitoring Policy and Procedure
WCC114 – Oxygen Saturation Monitoring Policy and Procedure
WCC115 – Blood Pressure Monitoring Policy and Procedure
WCC116 – Blood Pressure Monitoring Policy and Procedure
WCC117 – Pulse Rate Monitoring Policy and Procedure
WCC118 – Pulse Rate Monitoring Policy and Procedure
WCC119 – Level of Consciousness Policy and Procedure
WPM24 – Death in Service Policy and Procedure
CM06 – Ordering and Receipt of Medication Policy and Procedure
CM07 – Storage of Medication Policy and Procedure
CM08 – Safe Disposal of Medication Policy and Procedure
CM09 – Controlled Drugs Policy and Procedure
CM11 – Administration of Medicines Policy and Procedure
CM13 – Homely Remedies and Self Care Policy and Procedure
CM16 – Auditing and Monitoring of Medication Policy and Procedure
CM20 – Medication Away from Home Policy and Procedure
CM30 – Storage of Medication Policy and Procedure
CM31 – Safe Disposal of Medication Policy and Procedure
GDPR01 – Overarching UK GDPR Policy and Procedure
GDPR02 – Appointing a Data Protection Officer Policy and Procedure
GDPR03 – Data Security and Data Retention Policy and Procedure
GDPR05 – Subject Access Requests Policy and Procedure
GDPR06 – Breach Notification Policy and Procedure
GDPR07 – Data Protection Impact Assessment (DPIA) Policy and Procedure
GDPR08 – Website Privacy and Cookies Policy and Procedure
GDPR09 – External and Employee Privacy Policy and Procedure
GDPR10 – Consent Authorisation Policy and Procedure
GDPR15 – Legitimate Interests Assessment Policy and Procedure
GDPRF02 – Appointment of a Data Protection Officer
GDPRF03 – Template Subject Access Request Letter
GDPRF04 – Cookies Example Policy Statement
GDPRF05 – Template Privacy Policy – Employees
GDPRF06 – Template Privacy Policy – External
GDPRF07 – Breach Notification Process Map
GDPRF08 – Website Privacy Statement
GDPRF09 – Consent Authorisation Form – Person with Capacity
GDPRF10 – Consent Authorisation Form – Person Lacking Capacity
GDPRF11 – Subject Access Request
MIWC01 – Mock Inspection Toolkit – Introduction
MIWR01 – Mock Inspection Toolkit: Introduction
MIWC05 – Mock Inspection: Care and Support
MIWR03 – Mock Inspection: Care and Support
MIWC06 – Mock Inspection: Leadership and Management
MIWR05 – Mock Inspection: Leadership and Management
MIWR04 – Mock Inspection: Environment
PJ46 – Job Description Guidance
WAB18 – Anti-Bribery Policy and Procedure
WPE01 – Harassment Policy and Procedure
WPE03 – Equality and Diversity Policy and Procedure
WPE05 – Anti-Bullying Policy and Procedure
WPE07 – Modern Slavery and Human Trafficking Policy and Procedure
WPA02 – Annual Holiday Policy and Procedure
WPA07 – Sickness Absence Policy and Procedure
WPA08 – Statutory Time Off Policy and Procedure
WPC23 – Parental Bereavement Leave Policy and Procedure
WPM18 – Relationships at Work Policy and Procedure
WPR27 – Standards of Conduct, Performance and Ethics Policy and Procedure
WPC01 – Agency Staff Policy and Procedure
WPC02 – Casual (“Bank”) Workers Policy and Procedure
WPC06 – Appearance Policy and Procedure
WPC07 – Staff Handbook
WPC08 – Staff Handbook
WPC10 – Notice Periods Policy and Procedure
WPC11 – Part-Time Employees Policy and Procedure
WPC12 – Staff Loans and Advances Policy and Procedure
WPC13 – Staff Contracts Policy and Procedure
WPC16 – Self Employment and Zero Hours Contracts Policy and Procedure
WPM02 – Staff Mental Health and Monitoring Stress in the Workplace Policy and Procedure
WPM07 – Smoking at Work Policy and Procedure
WPM08 – Staff Levels Policy and Procedure
WPM09 – Staff Rota Policy and Procedure
WPM11 – Raising Concerns, Freedom to Speak Up and Whistleblowing Policy and Procedure
WPM13 – Working Time Regulations Policy and Procedure
WPM14 – Staff Rota Policy and Procedure
WPM15 – Smoking at Work Policy and Procedure
WPM17 – On-Call Policy and Procedure
WPP01 – Absenteeism Policy and Procedure
WPP03 – Discipline Policy and Procedure
WPP04 – Grievances Policy and Procedure
WPP06 – Obtaining Medical Reports Policy and Procedure
WPP07 – Capability Policy and Procedure
WPP08 – Supervision Policy and Procedure
WPP09 – Supervision Policy and Procedure
WPPN01 – Clinical Supervision Policy and Procedure
WPPN02 – Nurse Revalidation Policy and Procedure
WPPN03 – Nurse Accountability and Delegation Policy and Procedure
WPR01 – Development Appraisal Policy and Procedure
WPR03 – Standards of Conduct, Performance and Ethics
WPR04 – DBS/Disclosure Policy and Procedure
WPR07 – Induction and Onboarding Policy and Procedure
WPR12 – Recruitment Policy and Procedure
WPR14 – Training Policy and Procedure
WPR18 – Employment of Young Persons Policy and Procedure
WPR20 – Apprenticeship Agreement Policy and Procedure
WPR22 – Director or Trustee’s Development Appraisal Policy and Procedure
WPR23 – References Policy and Procedure
QQ105 – Infection Control – Staff Practices Audit
WQQ100 – Fire Equipment Audit
WQQ101 – Subject Access Requests Audit
WQQ102 – First Aid Box Audit
WQQ103 – Safety Alerts Audit
WQQ104 – Clinical Waste Audit
WQQ28 – Infection Control Audit
WQQ37 – Pressure Prevention Audit
WQQ42 – Slips, Trips and Falls Audit – Individuals
WQQ43 – Slips, Trips and Falls Audit – Individual’s Home
WQA01 – Administration Management Policy and Procedure
WQA05 – General Management Protocol Policy and Procedure
WQC03 – Care Communication and Information Policy and Procedure
WQC07 – Key Worker Policy and Procedure
WQC11 – Named Nurse Policy and Procedure
WQC16 – Care Communication and Information Policy and Procedure
WQC21 – Spot Checks Policy and Procedure
WQC22 – Clinical Governance Policy and Procedure
WQA11 – Corporate Social Responsibility and Environmental Sustainability Policy and Procedure
WQA12 – Corporate Social Responsibility and Environmental Sustainability Policy and Procedure
WQC24 – Good Governance Policy and Procedure
WQQ16 – Quality Review Policy and Procedure
WQQ19 – Auditing Policy and Procedure
WQH03 – Housekeeping Management Policy and Procedure
WQK02 – Catering Management Policy and Procedure
WQM02 – Maintenance Management Policy and Procedure
WQQ02 – Auditing Policy and Procedure
WQQ03 – Complaints, Suggestions and Compliments Policy and Procedure
WQQ07 – Management Meetings Policy and Procedure
WQQ08 – Management Meetings Policy and Procedure
WQQ10 – Quality and Quality Assurance Policy and Procedure
WQQ11 – Quality Meetings Policy and Procedure
WQQ13 – Quality and Quality Assurance Policy and Procedure
REGC12 – Complaints, Suggestions and Compliments Policy and Procedure
REGC13 – Lone Working Policy and Procedure
REGC14 – Recruitment Policy and Procedure
REGC24 – Quality and Quality Assurance Policy and Procedure
REGCN16 – Deprivation of Liberty Safeguards (DoLS) Policy and Procedure
REGDC13 – Lone Working Policy and Procedure
REGDC14 – Recruitment Policy and Procedure
REGDC17 – Good Governance Policy and Procedure
REGDC23 – Access to People’s Homes Policy and Procedure
REGS11 – Safeguarding Adults Policy and Procedure
REGS23 – Access to People’s Homes Policy and Procedure
WAR02 – HMO Regulations Policy and Procedure
WCC02 – Safe Management of Blood and Body Fluid Spillages Policy and Procedure
WCC101 – Safe Management of Blood and Body Fluid Spillages Policy and Procedure
WCC23 – Sharps and Needlestick Policy and Procedure
WCC49 – Sharps and Needlestick Policy and Procedure
WHR04 – Risk Assessment Policy and Procedure
WHS01 – Accident and Incident Reporting Policy and Procedure
WHS02 – Environmental Policy and Procedure
WHS03 – Flooding Policy and Procedure
WHS04 – Hazard Reporting Policy and Procedure
WCP04 – Individual Fire Evacuation Policy and Procedure
WCP30 – Personal Emergency Evacuation Plan (PEEP) Policy and Procedure
WHR01 – Health and Safety Policy and Procedure
WHR02 – Health and Safety Policy and Procedure
WHR03 – Risk Assessment Policy and Procedure
WHR05 – Door Access Restrictions Policy and Procedure
WQQ06 – Management and Prevention of Violence at Work Policy and Procedure
WQQ17 – Management and Prevention of Violence at Work Policy and Procedure
WKH02 – Catering Hazard Analysis (HACCP) Policy and Procedure
WMB03 – Maintenance Policy and Procedure
WMB04 – Room Temperature Control Policy and Procedure
WMB05 – Security Policy and Procedure
WMB06 – Visiting Contractors Policy and Procedure
WMB07 – Window Security Policy and Procedure
WMB09 – Security Policy and Procedure
WME02 – Legionella Policy and Procedure
WME03 – Lifts and Hoists Policy and Procedure
WME05 – Service Equipment Maintenance Policy and Procedure
WME09 – Asbestos Policy and Procedure
WAR30 – Hate Crime Policy and Procedure
WCR01 – Access to NHS Services Policy and Procedure
WCR02 – Advocacy Policy and Procedure
WCR03 – Safeguarding Policy and Procedure
WCR05 – Choice of Carer Gender Policy and Procedure
WCR06 – Dignity, Respect and Choice Policy and Procedure
WCR07 – Data Protection and Confidentiality Policy and Procedure
WCR08 – Consent to Care, Support and Treatment Policy and Procedure
WCR09 – End of Life Personal Planning Policy and Procedure
WCR10 – Deprivation of Liberty Safeguards (DoLS) Policy and Procedure
WAR42 – No Reply Policy and Procedure
WCC01 – Supporting Personal Care Policy and Procedure
WCC05 – Clinical Procedures Policy and Procedure
WCC08 – Promoting Independence with Continence Policy and Procedure
WCC09 – Daily Communication Meetings Policy and Procedure
WCC100 – Dysphagia (Swallowing Difficulty) and Risk of Choking Policy and Procedure
WCC103 – Management of Syringe Drivers Policy and Procedure
WCC104 – Illegal Drug Misuse in the Individual’s Home Policy and Procedure
WCC105 – Epilepsy Policy and Procedure
WCC106 – Positive Behaviour Support including Challenging Behaviour Policy and Procedure
WCP34 – Smoking Policy and Procedure
WCP35 – Smoking Policy and Procedure
WCA13 – Pre-Admission and Admission Policy and Procedure
WCA17 – Hospital Admission and Discharge Policy and Procedure
WCA18 – Admission and Discharge Policy and Procedure
WCP25 – Advance Decision Policy and Procedure
WCP31 – Advance Decision Policy and Procedure
WCD101 – Daily Progress and Evaluation Record
WCD102 – Enquiry Form
WCD103 – Family and Advocate Communcation Record
WCD104 – Monthly Care Review and Evaluation Record
WCD105 – One Page Profile
WCD107 – Personal Plan Consent Form
WCD108 – Personal History
WCD109 – Visiting Professional Record
WCD501 – Care Review and Evaluation Record
WCD502 – Daily Progress and Evaluation Record
WCG101 – Personal Plan Quick Document Finder
WCG501 – Personal Planning Quick Document Finder
WCP02 – Discharge Pack Policy and Procedure
WCP06 – Rehabilitation Policy and Procedure
WCP11 – Individual Personal Planning Policy and Procedure
WCP13 – Supporting Safe Travel and Mobility Policy and Procedure
WCP16 – Wound Care Management Policy and Procedure
WCP20 – Person-Centred Care and Support Planning Policy and Procedure
WCP21 – Continuity of Care and Support Policy and Procedure
WCP22 – Cooperating with Other Providers Policy and Procedure
WCR104 – COSHH Risk Management
WCS102 – Activity Assessment – Example
WKC02 – Overarching Catering Policy and Procedure
WKC04 – Catering Uniforms Policy and Procedure
WKC07 – Menu Choice Policy and Procedure
WKC08 – Supply of Individual’s Own Food Policy and Procedure
WKC10 – Food Allergens Policy and Procedure
WKC11 – Food Allergens Policy and Procedure
WKH03 – Cross-Contamination Between Care and Catering Policy and Procedure
WKH04 – Food Safety and Hygiene Policy and Procedure
WKH08 – Food Hygiene Policy and Procedure
WMB01 – Accommodation Standards Policy and Procedure
WME04 – Room Call Policy and Procedure
WMR07 – CCTV and Use of Hidden Cameras Policy and Procedure
WSC03 – Dilution of Chemicals Policy and Procedure
WSC05 – Housekeeping Policy and Procedure
WSL03 – Laundry Policy and Procedure
WRI10 – Inspection Framework Policy and Procedure
WRI11 – Leadership and Management Policy and Procedure
WRI12 – Leadership and Management Policy and Procedure
WRI13 – Inspection Framework Policy and Procedure
WSQ01 – Overarching Surveys Policy and Procedure
WSQ02 – Overarching Surveys Policy and Procedure
WSQ03 – Friends, Relatives and Advocates Survey
WSQ08 – Friends, Relatives and Advocates Survey
WSQ04 – Staff Survey
WSQ09 – Staff Survey
WSQ05 – External Professionals Survey
WSQ10 – External Professionals Survey
WSQ06 – Individual Survey
WSQ07 – Individual Survey
Transform Your Care Group’s Operations in Wales with QCS
Discover how QCS simplifies compliance management for care groups in Wales with our online platform and mobile support. Experience the integration of our comprehensive Compliance, Audit, and Dementia solutions.
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