Care Home Management Software That Keeps You Inspection-Ready

Our system allows care to be recorded right from assessment level, through to care plans, risk assessments and on to real time care recording. Care notes can be typed or dictated and this means that all care notes are legible and will be easy to find.

Managers can create alerts for each resident and the system contains all regulated tools such as MUST, Waterlow etc.

The care system also makes collating reports easier and these can be done remotely if needed. Managers are completely in charge of the system and can dictate how it works throughout the service, from creating individualised care actions and allocating those to the right individuals such as Nurse, Activity coordinators, care staff etc.

Managers and Owners can view the care recording remotely which frees up a huge amount of time and streamlines the care provision and recording throughout the service. Our Care Planning System supports outcome based care planning to achieve the aspirations, goals and priorities identified by service users.

Recording care notes electronically allows care notes to be legible, consistent, easily accessed and stored securely.

Finding information saved on the system is easy and can be done quickly and remotely if required. Alerts and reminders can be set by management which means that care support is not missed and everyone knows what needs to be done within the service.

Time spent running reports is reduced, care is recorded in a timely manner as per regulatory guidelines and paperwork is greatly reduced saving time and indirect costs.

QCS Care Planning is very secure. Your data is stored on servers that comply with DDoS and GDPR guidelines, backed up continuously, with 99.9% server uptime guaranteed across the year.

The system uses secure, role-based logins so data is only accessible to those who should see it. You do not need your own server, access levels are set and controlled entirely by the care home manager. If you need specific information about our security infrastructure, please get in touch.

Setup is straightforward. We provide full management and carer training before you go live, and our team supports you throughout the onboarding process.

The system comes with standard care plan templates and pre-built standardised text that your team can edit and personalise for each resident so you can create thorough, person-centred care plans quickly from day one.

You can also build care plans directly from the pre-assessment tool built into the system.

This is not uncommon and we have worked with services many times about their staff concerns. We find that a lot of the time the anxiety is about either losing data or breaking something!

But rest assured, we have built a robust and easy to use system, which staff from all different skill levels can get to grips with easily.

Staff can also record their care notes by speaking into the hand held device, meaning they don’t even have to type their notes if they do not wish to.

We can provide specific training for any staff that you feel may struggle, but in our experience once you’re up and running on our Care Planning System, any concerns the staff may have had soon disappear.

You can always book a demonstration for your staff to gauge how they feel about the system.

Any system is only as good as the information recorded on it. We have provided a care system which will help all staff get the most out of their care notes and, if used correctly, can evidence the excellent care you are providing.

The system is designed to meet all UK based regulatory bodies and it is extremely easy to create truly person centred care using the support notes we have built into the system for you.

We also have the added function of an inspector’s log-in. You can set up your inspector on the system and they will have access to just what they need. This can also be used with any other third-party professional such as CPN, Social worker, Funder etc, so they will have the ability to see what care is being provided in a transparent and clear way.

In short, no!

If you have desktop computers or laptops already within your service, we can simply add the system to those for you free of charge.

The hand held devices can be purchased through us and will be secure and locked down, meaning no other apps can be used on the devices.

However if you wanted to provide your own devices we can add the web page to them for you – also free of charge.

In short, yes!

We provide both management and carer training before you go live with the system, and provide ongoing support while you continue to use our system.

We provide free system updates and new releases over the life of your account with us, which add functionality and streamline the system.

We have a dedicated Nurse Advisor who can help if you need specific Nursing advice.

We are here to help and support you and will do what we need to make sure you get the best out of the system.

Support is via phone and email/ticketing system and is in operation 24/7, 365 days of the year. We are here for you when you need us.

QCS Care Planning has been built specifically for UK care homes not adapted from a generic platform. It covers the complete care journey from initial assessment through to real-time daily recording, with medication management, rostering, reporting and an inspector login all included.

Uniquely, QCS Care Planning connects directly with QCS Compliance Centre so your care home has a single platform for both care delivery and regulatory compliance. Your policies stay up to date automatically, and your care evidence and compliance documentation are always aligned. No other care home software offers this level of integration with a comprehensive compliance management system.

Yes. If you purchase the hand held devices from us they will include the care app, which will allow for seamless care recording in the event of a power cut or wi-fi outage.

We offer 99.9% access to the server across the year. We provide support 24/7, 365 days of the year, and we continue to update and add functionality to the system.

This is all part of the ongoing subscription fee and there are no hidden charges.

We have complete faith that you will be happy with the Care Planning System, which is why we do not lock you down to any lengthy contract.

It is a simple 30-day notice period. So, if in the unlikely event that you wish to leave us, you simply need to provide us with 30 days’ notice and you will receive all your data in a readable format.

Your data will then be wiped completely from the server in line with GDPR guidelines.