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Lessons learned? – CQC raises the compliance bar for prospective learning disability service providers.

August 7, 2013
It appears that a change is coming for prospective providers of learning disability services, as CQC release plans that see a requirement for considerably more detail to support the application…
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Are we expecting too much?

August 2, 2013
This month I welcomed the Cavendish report which reviewed the role of Support Workers in social care. The independent report, written by journalist Camilla Cavendish, comments “the phrase ‘basic care’…
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Avoiding the Blame Game

August 1, 2013
A colleague was proudly boasting that her service had a really low level of accidents and incidents since she dispatched a member of staff who had been involved in a…
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Confusion over top up fees widespread, survey reveals

July 29, 2013
‘Postcode lottery’ for top-up fees in social care? A survey published last week by the charity Independent Age has exposed that there is much confusion among councils over top-up fees…
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Care Coordination- It’s a tough job but someone’s got to do it …

July 26, 2013
Despite working in Homecare for a number of years, I still lack the answer to ‘What makes a Good Care Co-ordinator?’  I truly have no idea, and yet Care Coordinators…
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A proportionate response to errors?

July 23, 2013
I recently attended a seminar on the management of errors in medicines administration and got into an interesting debate with a fellow professional about how such errors are managed. Neither…
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Preparing for Inspections

July 22, 2013
t’s always nerve-wracking when you are expecting any independent inspection of your service. I recall a time when the CQC would give you notice of a visit which would ensure…
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Accentuate the positive

July 18, 2013
If you have worked for some time in supporting adults with learning disability, then there is a fair chance that you have encountered behaviour that has challenged you and the…
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