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Technology Nightmares!
September 6, 2013
This past month has been one issue after another with our IT systems. The stress and anxiety this has caused myself and my colleagues has been extraordinary. Our IT problems…
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Self-Injurious Behaviour and its effect on staff
September 5, 2013
Self-injurious behaviour (SIB) in people with learning disabilities has been the subject of a number of research studies over the years with interesting and varied findings. All acknowledge the prevalence…
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The Scandal of 15 Minute Homecare Visits
August 30, 2013
UNISON have recently been raising awareness about the scandal of 15 minute Homecare visits. Following a Freedom of Information request, it was disclosed to Unison that 73% of councils are…
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Make Yourself at Home
August 29, 2013
What do you make of this statement? ‘Environments that offer minimal private space and more public space result in competition for control and supremacy. In staffed supported living environments this…
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Crossing the line
August 28, 2013
Stop, look, listen. We know we can cross the railway line at these points; anywhere else and we could be committing a criminal offence. The teacher who seduces a pupil…
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Workplace Gossip
August 23, 2013
My colleague recently asked me to deal with a post-resignation grievance that she had received from an employee who had just left her Residential care home. I wrote out to…
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Dealing with Complaints
August 16, 2013
In my experience, the best way to resolve a complaint is quickly. When one of my clients contacts me wanting to make a formal complaint, I respond directly to them,…
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Inclusion – Political Voices
August 15, 2013
This month, Ángela Covadonga Bachiller took up her new post as a town councillor in the Spanish city of Valladolid. She states in a press release that she wants to…
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