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Lively Team Meetings
November 8, 2013
Last week’s highlight of my working week was a team meeting. The meeting was arranged for all the care staff working on a particular double up block in one area.…
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Wanted: a Knit-yourself-a-Carer kit
October 18, 2013
The pressure to pick up new referrals of Homecare packages this week has been exceptionally great. The demand for our service at this time of year is completely unprecedented and…
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Shout about Service User Satisfaction
October 4, 2013
Yes, it’s that time of year again when I start to send out my Quality Audit forms to all my service users. For those of you who read my article…
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Planning responsibly for the Festive season
September 27, 2013
In my last couple of blogs I have discussed Winter Pressure Planning and recruitment. What interests me though is how Homecare Providers plan for the busy Christmas and New Year…
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Driving Up Quality – Are you in?
September 18, 2013
A new code of practice has been launched to encourage providers of services to people with learning disabilities to work towards better provision for their service users. The Driving up…
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Recruiting for Winter Pressures
September 16, 2013
Once the busy August period is over- and as I get my breath back I start to plan for Winter Pressures. No one likes to hear the word ‘Christmas’ mentioned…
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Technology Nightmares!
September 6, 2013
This past month has been one issue after another with our IT systems. The stress and anxiety this has caused myself and my colleagues has been extraordinary. Our IT problems…
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The Scandal of 15 Minute Homecare Visits
August 30, 2013
UNISON have recently been raising awareness about the scandal of 15 minute Homecare visits. Following a Freedom of Information request, it was disclosed to Unison that 73% of councils are…
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