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Bullying is rife
January 23, 2015
Historically, many reports have highlighted the existence of bullying in the NHS, the Care Quality Commission and in business generally. There are reams of web pages devoted to helping ‘victims’…
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See through!
January 21, 2015
Following on from the recent blog on being frank and honest with patients, recent news articles have prompted the need to highlight transparency too. Although many of us, as individual…
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Families, Children and Young People
January 14, 2015
The CQC rate Practices against particular population groups The CQC now inspects and rates practices against six population groups – older people, long term conditions, mother’s babies and children, working…
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Walls have eyes!
January 12, 2015
The news last year that 22,000 patients of a Nottinghamshire dentist had been contacted and offered testing for blood-borne diseases, such as HIV and Hepatitis B and C, is fading…
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Winter Pressures
January 9, 2015
No spare capacity to deal with spike in demand Each year it is a growing concern that more pressure is put on NHS services in the winter months. GP Practices…
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CQC Publish Key lines of enquiry & ratings characteristics
September 25, 2014
The CQC today published their new ‘Key Lines Of Enquiry’ (KLOEs) and ‘ratings characteristics’ documents for residential and community services, including home care. You can view the new Key lines of…
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CQC Fundamental Standards Update
September 23, 2014
QCS will continue to keep you up to date with the changes and will let you know when our new policies are ready to access. At present, we expect this…
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Wales Leads the way by Introducing The Declaration on Rights for Older People
August 28, 2014
Introduction Wales has become the first country in the world to adopt a Declaration of the Rights of Older People, which clearly sets out the rights of older people in…
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