Human Resources

Employees who claim they were sick while on holiday may ask to take the holiday at another time. You will not necessarily have to allow it, but the rules are…

In my experience, the best way to resolve a complaint is quickly. When one of my clients contacts me wanting to make a formal complaint, I respond directly to them,…

These are terms on which even HR professionals can be unclear; indeed the latter has different definitions depending on the source chosen. If you look at the Chartered Institute of…

Recent publicity about worrying levels of bullying at the Care Quality Commission (CQC) has a good side to it. But firstly, unfortunately, the report by an independent group, People Opportunities,…

The last few weeks have seen some incomprehensible tragedies, ones for which individuals seem destined to shoulder much of the blame. But is it completely fair to blame pilots for…

What it is Definitions of these phenomena have varied over the years as interested bodies and legislators have struggled to find workable descriptions. However, we now have a clear legal…

Someone complained to me yesterday about working in an office at 25OC. Having personally worked in the steel industry at temperatures up to 50OC, I was less sympathetic than I…

Recent revelations about the NHS and even the Care Quality Commission itself, will do little to reassure those who fear their employer is guilty of wrong-doing. The Enterprise and Regulatory…