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Crossing the line

August 28, 2013
Stop, look, listen. We know we can cross the railway line at these points; anywhere else and we could be committing a criminal offence. The teacher who seduces a pupil…
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Workplace Gossip

August 23, 2013
My colleague recently asked me to deal with a post-resignation grievance that she had received from an employee who had just left her Residential care home. I wrote out to…
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Dreadful holiday – sick the whole time!

August 20, 2013
Employees who claim they were sick while on holiday may ask to take the holiday at another time. You will not necessarily have to allow it, but the rules are…
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Dealing with Complaints

August 16, 2013
In my experience, the best way to resolve a complaint is quickly. When one of my clients contacts me wanting to make a formal complaint, I respond directly to them,…
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Equal Opportunities or Diversity?

August 14, 2013
These are terms on which even HR professionals can be unclear; indeed the latter has different definitions depending on the source chosen. If you look at the Chartered Institute of…
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Bullying at the Care Quality Commission (CQC)

August 7, 2013
Recent publicity about worrying levels of bullying at the Care Quality Commission (CQC) has a good side to it. But firstly, unfortunately, the report by an independent group, People Opportunities,…
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Human beings fail

August 1, 2013
The last few weeks have seen some incomprehensible tragedies, ones for which individuals seem destined to shoulder much of the blame. But is it completely fair to blame pilots for…
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Harassment and bullying

July 24, 2013
What it is Definitions of these phenomena have varied over the years as interested bodies and legislators have struggled to find workable descriptions. However, we now have a clear legal…
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