In this episode of The Care Social, Barry sits down with Jackie Pool, renowned dementia care specialist, author, inventor and trainer. With decades of experience and a deep passion for improving dementia care, Jackie shares her inspiring journey, from her early days in psychogeriatrics to creating the now evidence-based PAL assessment tool.
Together, Barry and Jackie explore:
What truly person-centred dementia care looks like
How language and tone can support dignity and comfort
The importance of life histories and collaborative care planning
The balance between safety and independence in care settings
Why dining—not feeding—makes all the difference
How the PAL tool helps teams personalise care, with real impact
This is part one of a two-part special—an honest, often funny conversation, packed with practical tips, experience, and a deep commitment to supporting the person, not just the condition.
Want to join the conversation?
If you have a topic, you’d like us to cover or want to be a guest on a future episode, email us at [email protected]
Adult Social Care
Care Quality Commission
Regulation
The Care Social
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In this episode of The Care Social, we explore how care providers can effectively respond after a regulatory downgrade — a growing concern in light of recent CQC developments.
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Cyber security is no longer a future concern – it's a challenge facing social care providers right now. In this episode of The Care Social podcast, we speak to Michelle Corrigan, Programme Director at Digital Care Hub and NHS Cyber Leader of the Year, about the real risks – and opportunities – of going digital in social care.
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