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The Care Social

In this episode of The Care Social, Barry sits down with Jackie Pool, renowned dementia care specialist, author, inventor and trainer. With decades of experience and a deep passion for improving dementia care, Jackie shares her inspiring journey, from her early days in psychogeriatrics to creating the now evidence-based PAL assessment tool.

Together, Barry and Jackie explore:

  • What truly person-centred dementia care looks like

  • How language and tone can support dignity and comfort

  • The importance of life histories and collaborative care planning

  • The balance between safety and independence in care settings

  • Why dining—not feeding—makes all the difference

  • How the PAL tool helps teams personalise care, with real impact

This is part one of a two-part special—an honest, often funny conversation, packed with practical tips, experience, and a deep commitment to supporting the person, not just the condition.

Want to join the conversation?
If you have a topic, you’d like us to cover or want to be a guest on a future episode, email us at [email protected]

Not sure where to learn about or start providing better Dementia care?

Watch our video and find out more here

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The Care Social Podcast Ep14: Managing Fallout from a Regulatory Inspection

The Care Social Podcast Ep15: Jackie Pool on Changing The Way We Care for People Living with Dementia

June 10, 2025
In this episode of The Care Social, Barry sits down with Jackie Pool, renowned dementia care specialist, author, inventor and trainer
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The Care Social – Episode 14 Managing Fallout from a Regulatory Inspection

The Care Social Podcast Ep14: Managing Fallout from a Regulatory Inspection

May 27, 2025
In this episode of The Care Social, we explore how care providers can effectively respond after a regulatory downgrade — a growing concern in light of recent CQC developments.
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What Social Care Providers Need to Know About Cyber Security and AI – with Michelle Corrigan

The Care Social Podcast Ep13: What Social Care Providers Need to Know About Cyber Security and AI – with Michelle Corrigan

May 13, 2025
Cyber security is no longer a future concern – it's a challenge facing social care providers right now. In this episode of The Care Social podcast, we speak to Michelle Corrigan, Programme Director at Digital Care Hub and NHS Cyber Leader of the Year, about the real risks – and opportunities – of going digital in social care.
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The Care Social Podcast Ep 12: Giving Pain a Voice: Transforming Pain Management with Tandeep Gill

The Care Social Podcast Ep 12: Giving Pain a Voice: Transforming Pain Management with Tandeep Gill

April 29, 2025
In this episode of The Care Social, we’re joined by Tandeep Gill, who shares how PainChek’s innovative technology is giving a voice to people who cannot verbalise their pain.
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Managing Sleep Challenges in Social Care

The Care Social – Episode 11: Managing Sleep Challenges in Social Care

April 22, 2025
In this episode, Barry Price talks with insomnia and mindset specialist Gavin Rubinstein about the sleep difficulties faced by social care professionals. They discuss how stress, anxiety, and overthinking can disrupt sleep and share practical tips to help you rest better,
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The Care Social Podcast – Getting Training Right: Matching Skills to Needs

The Care Social-Episode Ten: Getting Training Right: Matching Skills to Needs

April 15, 2025
Hosted by Barry Price, Content Operations and Delivery Manager at QCS, this episode of The Care Social tackles one of the biggest challenges in adult social care – making training truly meaningful.
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The Care Social - Episode 9 - Why I’ll Never Stop Fighting for Social Care – with Katrina Hall

The Care Social – Episode Nine: Why I’ll Never Stop Fighting for Social Care – with Katrina Hall

April 8, 2025
In one of our most passionate and thought-provoking episodes yet, Barry Price speaks to Katrina Hall, founder of Bay Care Group and a leading voice in the Providers Unite movement.
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Care Social Podcast Episode 8 Family and Friends as Care Partners

The Care Social – Episode Eight: Family and Friends as Care Partners

April 1, 2025
Calling them ‘care partners’ gives that recognition that they’re a key part of someone’s support network – and we should be treating them that way.
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