In this episode of The Care Social, Barry sits down with Jackie Pool, renowned dementia care specialist, author, inventor and trainer. With decades of experience and a deep passion for improving dementia care, Jackie shares her inspiring journey, from her early days in psychogeriatrics to creating the now evidence-based PAL assessment tool.
Together, Barry and Jackie explore:
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What truly person-centred dementia care looks like
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How language and tone can support dignity and comfort
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The importance of life histories and collaborative care planning
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The balance between safety and independence in care settings
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Why dining—not feeding—makes all the difference
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How the PAL tool helps teams personalise care, with real impact
This is part one of a two-part special—an honest, often funny conversation, packed with practical tips, experience, and a deep commitment to supporting the person, not just the condition.
Want to join the conversation?
If you have a topic, you’d like us to cover or want to be a guest on a future episode, email us at [email protected]
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Not sure where to learn about or start providing better Dementia care?
Watch our video and find out more here
