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Grading care service quality in Scotland

October 10, 2014
It is interesting that the CQC is moving to a rating system for care services which are inspected. In Scotland, there has been grading of inspected care services since April…
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Getting the Right Person

October 3, 2014
Staff recruitment is a challenging but very important task for managers of care services. After all, people who are supported receive support from people whom you select, and the wrong…
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Managing medication in care services – part two

September 26, 2014
Some care services, particularly care homes, may manage the medication for people using their service. In my experience, there are several areas where ongoing caution and monitoring is required. There…
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Managing medication in care services

September 19, 2014
Managing medication in care services is obviously very important. Medicines can be a life-saving part of care and support, and mistakes can have very serious implications. This week and next…
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Whistle-blowing

September 15, 2014
This is the reporting of wrongdoing at work. In the context of care services, this can include abuse or mistreatment of vulnerable people who are receiving care and support. Care…
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Music and Care

September 5, 2014
Michelle Hanson, in a Guardian article of 2012 wrote about the transformative power of music for people with dementia, and contrasts this with a time when it was seen as…
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Involving People

August 29, 2014
In my work, I am often asked, ‘How can I involve the people we support in the work of providing care and support?’ It is a legitimate question, sometimes brought…
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Achieving Excellence in Care Services

August 22, 2014
Apparent neglect in Hospitals, Serious case reviews, graphic TV documentaries of abuse in some care settings. It would be easy in the face of all this to decide that social…
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