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Staff shortages in the social care sector
July 6, 2015
On average, nursing homes receive poorer grading on their performance than residential homes. It is thought that this is caused by staff shortages: the CQC State of Care report showed…
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A vision of integrated support
April 2, 2015
In the personalisation of care which is supported by the new Care Act, an important element is the integration of services to support the individual across a wider range of…
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Driving Up Quality – Are you in?
September 18, 2013
A new code of practice has been launched to encourage providers of services to people with learning disabilities to work towards better provision for their service users. The Driving up…
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Absence: Understanding the data
September 18, 2013
In the UK, sickness absence costs businesses £600 per year per employee. according to the Chartered Institute of Personnel and Development. That is an average figure but, if it’s true…
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Recruiting for Winter Pressures
September 16, 2013
Once the busy August period is over- and as I get my breath back I start to plan for Winter Pressures. No one likes to hear the word ‘Christmas’ mentioned…
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Dealing with Complaints
August 16, 2013
In my experience, the best way to resolve a complaint is quickly. When one of my clients contacts me wanting to make a formal complaint, I respond directly to them,…
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Spending review takes £2bn from NHS to join up health and social care
July 2, 2013
Relieving the crisis in acute care This week the Chancellor delivered his speech to announce the much anticipated 2013 spending review. Health and social care is a key beneficiary, receiving…
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