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19th January 2021

Bullet points of draft CQC strategy (Last update: 19.01.21)

You can download the highlights of the draft CQC strategy here:


Alternatively, read the update here:

Bullet points of draft CQC strategy

  • The CQC are now consulting on their new strategy that will define the way they work for the foreseeable future
  • The consultation is now open until 4th March 2021 and they want to hear your views
  • There are 4 themes to the strategy:
  1. People and communities
  2. Smarter regulation
  3. Safety through learning
  4. Accelerating improvement

They have suggested in the consultation that:

  • The CQC will engage more with the community and people that use services to ensure they are able to share their views
  • They will focus more on the information they hold about local area when assessing quality
  • They will be more proactive when collecting, sharing and using data they hold about services
  • They will use the data and information to identify risks and the need for action
  • There will be less regular on-site inspections, and when they do take place, they will focus on speaking to people and observing practice
  • Ratings will be more flexible and responsive, and will be changed when evidence indicates it is necessary
  • Reports will be shorter, easier to read and targeted to the audience
  • There will be a focus on the environmental impact of the service
  • There will be a focus on safety and how services have learnt from concerns
  • Equality, diversity, human rights and the culture of services will be central to understanding the quality of the service
  • They will provide or signpost help and advice to encourage improvement


The full consultation and how to respond can be found at:


*All information is correct at the time of publishing. Use of this material is subject to your acceptance of our terms and conditions.

Ed Watkinson

Residential Care & Inspection Specialist

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