Policies and Procedures for Dentists

Dental Management System

  • Supports your CQC Compliance under The Care Act 2014 and The Health and Social Care Act 2008 (Regulated Activities) (Amendment) Regulations 2014
  • Policies & Toolkits created by the UK’s leading knowledge experts, combined with up to 8,500 personalised pieces of information about your organisation.
  • Save Time — How long would it take you to create and update 1000+ pages of guidance?
  • All of your policies are kept up to date and accessible 24/7 online and through your mobile app by all of your staff.
Start FREE Trial No Credit Card Required Pricing Easy Monthly Payment

Our Compliance Management software provides a complete solution for dental practices. As all new QCS customers experience a comprehensive onboarding process, rather than a set of generic, off the shelf policies, the system delivers highly personalised documents, supporting registered managers to focus on running the practice and meeting the needs of service users.

View the System

  • Dashboard

    Navigate your policies, procedures, compliance tools and more. Everything you need for compliance is located on your dashboard.

  • System Details

    Customising your system is quick and easy, just fill out your System Details section, and we’ll customise the policies for you!

  • Search Function

    It’s easy to find the policy you’re looking for using our Find a Document Box

  • Policy Centre

    Our Policy Centre houses all of your policies and procedures. Health and Safety, Human Resources, Quality Assurance, Clinical Governance, Quality Assurance and more, you’ll find everything you need here.

  • Custom Upload

    Our Custom Upload tool allows you to add your own documents to your system. This gives you the convenience of storing all your compliance documents in one place that your staff can access from any computer with internet access.

  • Manage Staff

    You can grant access to your system to as many staff as you like, then manage their status, and view when they last logged in and what they are looking at. A great way to ensure your staff are staying up to date on compliance.

  • Mock Inspection Toolkit

    You can grant access to your system to as many staff as you like, then manage their status, and view when they last logged in and what they are looking at. A great way to ensure your staff are staying up to date on compliance.

  • Access Right

    Grant permission for a user to access documentation or restrict access to content for certain members of staff.

Policies and procedures included in Dental Management System package
(only relevant Care provision templates apply)

Simply choose the category:

  • DPA05 - Adoption Policy and Procedure

    DPA02 - Annual Holiday Policy and Procedure

    DPA03 - Maternity Leave Policy and Procedure

    DPA04 - Paternity Policy and Procedure

    DPA07 - Sickness Absence Policy and Procedure

    DPA08 - Statutory Time Off Policy and Procedure

    DPA09 - Unable to Attend Workplace Policy and Procedure

    DPA01 - Absenteeism Policy and Procedure

    DPA10 - Shared Parental Leave Policy and Procedure

    DPA13 - Compassionate Leave Policy and Procedure

    DPA12 - Parental Leave Policy and Procedure

    DPC01 - Agency Staff Policy and Procedure

    DPC02 - Casual ("Bank") Workers Policy and Procedure

    DPC03 - Changes to Contract Hours

    DPC04 - Covering Letter - Issue of Employee's Handbook

    DPC05 - Appearance Policy and Procedure

    DPC00 - Employee Handbook

    DPC07 - Minimum Wage Policy and Procedure

    DPC08 - Notice Periods Policy and Procedure

    DPC09 - Part-Time Employees Policy and Procedure

    DPC10 - Staff Loans and Advances Policy and Procedure

    DPC06 - Statement of Main Terms and Conditions of Employment - Variation

    DPC12 - Fixed-Term Workers Policy and Procedure

    DPC13 - Flexible Working Policy and Procedure

    DPC16 - Self Employment and Zero Hours Contracts Policy and Procedure

    DPP01 - Harassment Policy and Procedure

    DPP06 - Anti-Bullying Policy and Procedure

    DPP02 - Alcohol and Drugs Policy and Procedure

    DPP03 - Discipline Policy and Procedure

    DPP04 - Grievances Policy and Procedure

    DPP05 - Moonlighting Policy and Procedure

    DPP10 - Obtaining Medical Records Policy and Procedure

    DPP07 - Capability Policy and Procedure

    DPP08 - Supervision Policy and Procedure

    DPP09 - Development Appraisal Policy and Procedure

    DPE01 - Equality and Diversity Policy and Procedure

    DPE02 - Disabled Workers Policy and Procedure

    DPE07 - Anti-Slavery and Human Trafficking Policy and Procedure

    DPE08 - Gender Pay Reporting Policy and Procedure

    DPJ01 - Job Description - Dental Decontamination Operative

    DPJ02 - Job Description - Self-Employed Hygienist/Therapist

    DPJ03 - Job Description - Dental Practice Manager

    DPJ04 - Job Description - Dental Nurse

    DPJ05 - Job Description - Associate Dentist

    DPJ06 - Job Description - Dental Receptionist

    DPJ10 - Hygiene Department Pack

    DPJ42 - Person Specification - Director or Trustee

    DPJ41 - Job Description - Trustee

    DPJ40 - Job Description - Director of an Unlisted Company

    DPJ23 - Job Description – Nominated Person

    DPG01 - First Aid Policy and Procedure

    DPG02 - Management of Stress Policy and Procedure

    DPG03 - Personnel Communication and Action

    DPM04 - Redundancy Policy and Procedure

    DPG05 - Retirement Policy and Procedure

    DPG06 - Staff Attendance Record

    DPG07 - Smoking at Work Policy and Procedure

    DPG08 - Staff Rota Policy and Procedure

    DPG09 - Secure Storage, Handling, Use, Retention and Disposal of Disclosures and Disclosure Information Policy and Procedure

    DPG10 - Whistleblowing Policy and Procedure

    DPG11 - Lone Working Policy and Procedure

    DPG12 - Working Time Regulations Policy and Procedure

    DPR11 - Employee Termination Record Keeping Policy and Procedure

    DPR09 - Health and Fitness Questionnaire

    DPR10 - Recruitment of Ex-Offenders Policy and Procedure

    DPR04 - Recruitment Pack - Recruitment Specification

    DPR01 - Recruitment Policy and Procedure

    DPR07 - Training Event Attendance Record

    DPR08 - GDC Checking Policy and Procedure

    DPR12 - DBS/Disclosure Policy and Procedure

    DPR02 - Induction Policy and Procedure

    DPR03 - Recruitment Pack - Individual Application Pack

    DPR05 - Recruitment Pack - Induction and Job Start

    DPR06 - Training Policy and Procedure

    DPR16 - Employment of Non UK Citizens Policy and Procedure

    DPR20 - Apprenticeship Agreement Policy and Procedure

    DPR13 - General Dental Council Guidance and Standards Policy and Procedure

    DPR22 - Director or Trustee's Development Appraisal Policy and Procedure

    DPR18 - Employment of Young Persons Policy and Procedure

    DPR23 - References Policy and Procedure

    DPM18 - Relationships at Work Policy and Procedure

  • DHS01 - Health and Safety Policy and Procedure

    DHS02 - Safer Places Policy and Procedure

    DHS03 - Accident and Incident Reporting Policy and Procedure

    DHS04 - Environmental Policy and Procedure

    DHS05 - Flooding Policy and Procedure

    DHS06 - Hazard Reporting Policy and Procedure

    DHS07 - Health and Safety Training Policy and Procedure

    DHS08 - Serious Incident Notification Policy and Procedure

    DHS09 - Workplace Environment Policy and Procedure

    DHS11 - Display Screen Equipment Policy and Procedure

    DHS12 - Driving for Work Policy and Procedure

    DHR01 - Risk Assessment Policy and Procedure

  • DAF01 - Fees Policy and Protocols

    DAF02 - Fees Audit Tool

    DAB02 - Business Continuity Policy and Procedure

    DAB03 - Business Expenses Policy and Procedure

    DAB04 - Business Gifts Policy and Procedure

    DAB05 - Business Plan

    DAB10 - Staff Supply Agreement

    DAB11 - Stock Control Policy and Procedure

    DAB12 - Tender Information Policy and Procedure

    DAB13 - Register of Other Interests Policy and Procedure

    DAB15 - Anti-Bribery Policy and Procedure

    DAB01 - Banking Record

    DAB14 - Purchasing Policy and Procedure

    DAB16 - Receipt of Delivered Goods Policy and Procedure

    DAB18 - Practice Closure Policy and Procedure

    DAB20 - Visitors Policy and Procedure

    DAB21 - Hate Crime Policy and Procedure

    DAB22 - Volunteers Policy and Procedure

    DAB23 - Witnessing of Documents Policy and Procedure

    DAB00 - Statement of Purpose

    DAB24 - Adverse Weather Policy and Procedure

    DAB25 - Vehicle Insurance Policy and Procedure

    DAB26 - Social Networking Policy and Procedure

    DAB28 - CQC Widget Display Policy and Procedure

    DAB29 - Duty of Candour Policy and Procedure

    DAB32 - Distribution of Safety Alert Broadcasts, Rapid Response Reporting and Safety Notices Policy and Procedure

    DAC08 - Computer, Email and Internet Usage Policy and Procedure

    DAC09 - Financial Administration Policy and Procedure

    DAC10 - Policy Management and Usage Policy and Procedure

    DAC11 - Record Keeping Policy and Procedure

    DAC01 - Access to Information Policy and Procedure

    DAC02 - Administration Communication and Action

    DAC03 - Communication Policy and Procedure

    DAC04 - Daily Communication Meetings Policy and Procedure

    DAC05 - Emergency Communication Policy and Procedure

    DAC06 - Monitoring of Business Communications Policy and Procedure

    DAC07 - Registration Authority Notification Policy and Procedure

    DAC18 - Business Mobile Phone Use Policy and Procedure

    DAR41 - Fit and Proper Person – Directors (CQC), Policy and Procedure

  • DQA01 - Administration Management Policy and Procedure

    DQA02 - Administration Audit and Action Plan

    DAC19 - Publication Scheme Policy and Procedure

    DQH01 - General Management Protocol Policy and Procedure

    DQH02 - Fair Access, Diversity and Inclusion Policy and Procedure

    DQH05 - Personnel Audit and Action Plan

    DQH06 - Staff Retention Policy and Procedure

    DQG01 - Dental Care Communication and Information Policy and Procedure

    DQG02 - Dental Care Management Protocol Policy and Procedure

    DQG04 - Treatment Planning Audit Tool

    DQQ01 - Action Planning Policy and Procedure

    DQQ02 - Auditing Policy and Procedure

    DQQ03 - Complaints, Suggestions and Compliments Policy and Procedure

    DQQ04 - Management and Prevention of Violence at Work Policy and Procedure

    DQQ05 - Management Meetings Policy and Procedure

    DQQ06 - Monitoring and Checking Policy and Procedure

    DQQ07 - Quality and Quality Assurance Policy and Procedure

    DQQ08 - Quality Circle Policy and Procedure

  • DCR01 - Risk Policy and Procedure

    DCR02 - Risk Management Policy and Procedure

    DCR03 - Consent Policy and Procedure

    DCR04 - Referral Policy and Procedure

    DCR05 - Safeguarding Policy and Procedure

    DCR07 - Equality and Human Rights Policy and Procedure

    DCR08 - Medical History Form

    DCR09 - Restraints Policy and Procedure

    DCR11 - Professional Relationships Policy and Procedure

    DCR12 - De-Escalation Policy and Procedure

    DCR10 - Mental Capacity Act 2005 Policy and Procedure

    DCR13 - Quality Audit Policy and Procedure for Dental Radiographs

    DCR57 - Protecting Vulnerable People from Radicalisation Policy and Procedure

    DCC89 - Heatwave Policy and Procedure

    DCH09 - Equipment Safety Policy and Procedure

    DCH10 - Premises Safety Policy and Procedure

    DCH02 - Infection Control and Decontamination Policy and Procedure

    DCH07 - Personal Protective Equipment (PPE) Policy and Procedure

    DCH06 - Practice Latex Policy and Procedure

    DCH05 - Legionella Policy and Procedure

    DCH01 - General Health and Safety Policy and Procedure

    DCH04 - Radiography Policy and Procedure

    DCH03 - Blood Spillages Policy and Procedure

    DCH08 - Clinical Waste Disposal Policy and Procedure

    DCH11 - Needlestick Injury Policy and Procedure

    DCP04 - Information Governance Policy and Procedure

    DCP05 - Treatment Policy and Procedure

    DCP02 - Confidentiality Policy and Procedure

    DCP06 - Prevention and Public Health Policy and Procedure

    DCP07 - Diversity, Respect and Fair Access Policy and Procedure

    DCP08 - Patient Involvement Policy and Procedure

    DCP09 - Audit Policy and Procedure

    DCP10 - Evidence Based Practice Policy and Procedure

    DCP11 - Medicines Policy and Procedure

    DCP12 - Staff Requirements and Involvement Policy and Procedure

    DCP03 - Staff Identification Policy and Procedure

    DCP13 - Treatment Plan Policy and Procedure

    DCP14 - Laboratory Based Work Policy and Procedure

    DCP15 - Care Coordination Policy and Procedure

    DCP16 - Patients with Communication Difficulties Policy and Procedure

    DCR14 - Child Protection Policy and Procedure

  • DAB06 - Archiving, Disposal and Storing of Records Policy and Procedure

    GDPR01 - Overarching GDPR Policy and Procedure

    GDPR04 - Initial Privacy Impact Assessment Policy and Procedure

    GDPR02 - Appointing a Data Protection Officer Policy and Procedure

    GDPR10 - Consent Authorisation Policy and Procedure

    GDPR03 - Data Security and Data Retention Policy and Procedure

    GDPR05 - Subject Access Requests Policy and Procedure

    GDPR06 - Breach Notification Policy & Procedure

    GDPR07 - Privacy Notice Policy & Procedure

    GDPR08 - Website Privacy Policy and Procedure

    GDPR09 - Fair Processing Notice Policy and Procedure

    GDPRG01 - Act Now!

    GDPRG02 - Key Terms

    GDPRG03 - Key Principles

    GDPRG04 - Processing Personal Data

    GDPRG05 - Rights of the Data Subject

    GDPRG06 - Transferring Personal Data

    GDPRF01 - Initial Privacy Impact Assessment

    GDPRF02 - Appointment of a Data Protection Officer

    GDPRF08 - Website Privacy Statement

    GDPRF03 - Template Subject Access Request Letter

    GDPRF04 - Cookies Example Policy Statement

    GDPRF09 - Consent Authorisation Form - Person with Capacity

    GDPRF10 - Consent Authorisation Form - Person Lacking Capacity

    GDPRF05 - Template Fair Processing Notice - Employees

    GDPRF06 - Template Fair Processing Notice - External

    GDPRF07 - Breach Notification Process Map

    GDPRF11 - Subject Access Request

    GDPRF12 - Privacy Impact Assessment

  • DMB02 - Maintenance Communication and Action

    DMB01 - Maintenance Policy and Procedure

    DMB03 - Security Policy and Procedure

    DMB04 - Visiting Contractors Policy and Procedure

    DMB05 - Window Security Policy and Procedure

    DME01 - Daily Maintenance Details and Timesheet

    DME03 - Dental Equipment Maintenance Policy and Procedure

    DME04 - Water Temperature Policy and Procedure

    DMR01 - Electrical Safety Policy and Procedure

    DMR02 - Fire Alarm Response Policy and Procedure

    DMR03 - Fire Equipment Policy and Procedure

    DMR04 - Fire Safety Policy and Procedure

    DMR07 - CCTV Policy and Procedure

  • FPD02 - CQC Fundamental Standards Policy and Procedure

    FPD03 - Leadership and Management Policy and Procedure

    FQD01 - Key Question 1: SAFE Policy and Procedure

    FQD02 - Key Question 2: EFFECTIVE Policy and Procedure

    FQD03 - Key Question 3: CARING Policy and Procedure

    FQD04 - Key Question 4: RESPONSIVE Policy and Procedure

    FQD05 - Key Question 5: WELL-LED Policy and Procedure

  • MIDS01 - Mock Inspection: Safe - KLOE S1

    MIDS02 - Mock Inspection: Safe - KLOE S2

    MIDS03 - Mock Inspection: Safe - KLOE S3

    MIDS04 - Mock Inspection: Safe - KLOE S4

    MIDS05 - Mock Inspection: Safe - KLOE S5

    MIDS06 - Mock Inspection: Safe - KLOE S6

    MIDE01 - Mock Inspection: Effective - KLOE E1

    MIDE02 - Mock Inspection: Effective - KLOE E2

    MIDE03 - Mock Inspection: Effective - KLOE E3

    MIDE04 - Mock Inspection: Effective - KLOE E4

    MIDC01 - Mock Inspection: Caring - KLOE C1

    MIDC02 - Mock Inspection: Caring - KLOE C2

    MIDC03 - Mock Inspection: Caring - KLOE C3

    MIDR01 - Mock Inspection: Responsive - KLOE R1

    MIDR02 - Mock Inspection: Responsive - KLOE R2

    MIDR03 - Mock Inspection: Responsive - KLOE R3

    MIDR04 - Mock Inspection: Responsive - KLOE R4

    MIDW01 - Mock Inspection: Well-Led - KLOE W1

    MIDW02 - Mock Inspection: Well-Led - KLOE W2

    MIDW03 - Mock Inspection: Well-Led - KLOE W3

    MIDW04 - Mock Inspection: Well-Led - KLOE W4

    MID01 - Mock Inspection Toolkit - Introduction

  • FSDE1 - Patients and Their Families Survey - Effective

    FSDE2 - Staff and Other Health Professionals Survey - Effective

    FSDC1 - Patients and Their Families Survey - Caring

    FSDC2 - Staff and Other Health Professionals Survey - Caring

    FSDR1 - Patients and Their Families Survey - Responsive

    FSDR2 - Staff and Other Health Professionals Survey - Responsive

    FSDS1 - Patients and Their Families Survey - Safe

    FSDS2 - Staff and Other Health Professionals Survey - Safe

    FSDW1 - Patients and Their Families Survey - Well-led

    FSDW2 - Staff and Other Health Professionals Survey - Well-led

    FSD00 - Stakeholder Surveys Policy and Procedure

Ongoing Support and Guidance for Dental Practices

  1. Simple to use

    online interface for all dental practice activity

  2. Mock Inspection Toolkit

    lets you thoroughly prepare your dental practice for CQC inspections

  3. Clinical Governance

    made plain, simple and easy to understand

  4. Fully comprehensive approach

    Up to 1000+ pages with 200+ easy to follow dental policies and procedures, available in Word and PDF

  5. Upload your own documents

    documents to supplement the system for an even more comprehensive and personalised dental practice compliance tool

  6. Online customisation

    lets you change any of the up to 130+ fields that are customised to your business

  7. Weekly update email

    System compliant or not, number of updated & unread documents, recent staff logins PLUS e-mail notifications for care system updates

  8. Supports QA

    Meets the CQC Definition of Quality Assurance for on-going compliance

  9. Supports CQC Registration

    Get over the first hurdle of The Health and Social Care Act 2008

  10. Fully customised documents

    As required by the CQC, documents are specific to your organisation rather than generic

  11. Stay up to date

    Keep in step with all the CQC and legislative changes

  12. Continuing Professional Development

    Supports staff training and CPD

Continuing Professional Development

Supports staff training and CPD

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CQC Compliant Policies & Procedures for Dentists

The QCS Dental Practice Management System is designed to enable the effective management of CQC registration and inspection obligations, while ensuring that dental care service providers are up to date and remain in step with changing regulatory requirements.

With a set of over 200 unique policies and procedures, the QCS management system is a leader in enabling dental CQC compliance and assists in successfully achieving registration and maintaining compliance.

This dental software includes specific policies for Clinical Governance such as Consent, Auditing, Patient Involvement and Evidence Based Practice, and provides detailed instructions on how to fulfil the requirements of the Care Quality Commission and the General Dental Council.

Case Studies

Many of our clients choose to go ‘on the record’, telling the story of why they selected QCS to solve their problems and how it has helped them to take control of compliance.

View All Case Studies

  • I have had an excellent experience…

    I have had an excellent experience working with QCS Ltd so far. My contact has been Kate Lockley and she has been superb in supporting me. Thank you Vickie

  • Spoke to a lady named Kate who was…

    Spoke to a lady named Kate who was friendly with a great sense of humour. She very simply broke down all the benefits of QCS along with how to access and navigate on the platform. Extremely impressed with the customer service and the reassurance that they are there to help for whatever, whenever! Would recomend this service! Keep up the good work Seun

  • Staff have a good knowledge of the…

    Staff have a good knowledge of the system and are happy to spend time with you to get it right Chrsitine

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