Policies and Procedures for Dentists

Dental Management System

Supports your CQC Compliance under The Care Act 2014 and The Health and Social Care Act 2008 (Regulated Activities) (Amendment) Regulations 2014
Policies & Toolkits created by the UK’s leading knowledge experts, combined with up to 8,500 personalised pieces of information about your organisation.
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All of your policies are kept up to date and accessible 24/7 online and through your mobile app by all of your staff.

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Our Compliance Management software provides a complete solution for dental practices. As all new QCS customers experience a comprehensive onboarding process, rather than a set of generic, off the shelf policies, the system delivers highly personalised documents, supporting registered managers to focus on running the practice and meeting the needs of service users.

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Dashboard
Navigate your policies, procedures, compliance tools and more. Everything you need for compliance is located on your dashboard.
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System Details
Customising your system is quick and easy, just fill out your System Details section, and we’ll customise the policies for you!
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Search Function
It’s easy to find the policy you’re looking for using our Find a Document Box
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Policy Centre
Our Policy Centre houses all of your policies and procedures. Health and Safety, Human Resources, Quality Assurance, Clinical Governance, Quality Assurance and more, you’ll find everything you need here.
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Custom Upload
Our Custom Upload tool allows you to add your own documents to your system. This gives you the convenience of storing all your compliance documents in one place that your staff can access from any computer with internet access.
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Manage Staff
You can grant access to your system to as many staff as you like, then manage their status, and view when they last logged in and what they are looking at. A great way to ensure your staff are staying up to date on compliance.
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Mock Inspection Toolkit
You can grant access to your system to as many staff as you like, then manage their status, and view when they last logged in and what they are looking at. A great way to ensure your staff are staying up to date on compliance.
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Access Right
Grant permission for a user to access documentation or restrict access to content for certain members of staff.
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Policies and procedures included in Dental Management System package
(only relevant Care provision templates apply)

Simply choose the category:

DPA05 - Adoption Policy and Procedure
DPA02 - Annual Holiday Policy and Procedure
DPA03 - Maternity Leave Policy and Procedure
DPA04 - Paternity Policy and Procedure
DPA07 - Sickness Absence Policy and Procedure
DPA08 - Statutory Time Off Policy and Procedure
DPA09 - Unable to Attend Workplace Policy and Procedure
DPA01 - Absenteeism Policy and Procedure
DPA10 - Shared Parental Leave Policy and Procedure
DPA13 - Compassionate Leave Policy and Procedure
DPA12 - Parental Leave Policy and Procedure
DPC01 - Agency Staff Policy and Procedure
DPC02 - Casual ("Bank") Workers Policy and Procedure
DPC03 - Changes to Contract Hours
DPC04 - Covering Letter - Issue of Employee's Handbook
DPC05 - Appearance Policy and Procedure
DPC00 - Employee Handbook
DPC07 - Minimum Wage Policy and Procedure
DPC08 - Notice Periods Policy and Procedure
DPC09 - Part-Time Employees Policy and Procedure
DPC10 - Staff Loans and Advances Policy and Procedure
DPC06 - Statement of Main Terms and Conditions of Employment - Variation
DPC12 - Fixed-Term Workers Policy and Procedure
DPC13 - Flexible Working Policy and Procedure
DPC16 - Self Employment and Zero Hours Contracts Policy and Procedure
DPP01 - Harassment Policy and Procedure
DPP06 - Anti-Bullying Policy and Procedure
DPP02 - Alcohol and Drugs Policy and Procedure
DPP03 - Discipline Policy and Procedure
DPP04 - Grievances Policy and Procedure
DPP05 - Moonlighting Policy and Procedure
DPP10 - Obtaining Medical Records Policy and Procedure
DPP07 - Capability Policy and Procedure
DPP08 - Supervision Policy and Procedure
DPP09 - Development Appraisal Policy and Procedure
DPE01 - Equality and Diversity Policy and Procedure
DPE02 - Disabled Workers Policy and Procedure
DPE07 - Anti-Slavery and Human Trafficking Policy and Procedure
DPE08 - Gender Pay Reporting Policy and Procedure
DPJ01 - Job Description - Dental Decontamination Operative
DPJ02 - Job Description - Self-Employed Hygienist/Therapist
DPJ03 - Job Description - Dental Practice Manager
DPJ04 - Job Description - Dental Nurse
DPJ05 - Job Description - Associate Dentist
DPJ06 - Job Description - Dental Receptionist
DPJ10 - Hygiene Department Pack
DPJ42 - Person Specification - Director or Trustee
DPJ41 - Job Description - Trustee
DPJ40 - Job Description - Director of an Unlisted Company
DPJ23 - Job Description – Nominated Person
DPG01 - First Aid Policy and Procedure
DPG02 - Management of Stress Policy and Procedure
DPG03 - Personnel Communication and Action
DPM04 - Redundancy Policy and Procedure
DPG05 - Retirement Policy and Procedure
DPG06 - Staff Attendance Record
DPG07 - Smoking at Work Policy and Procedure
DPG08 - Staff Rota Policy and Procedure
DPG09 - Secure Storage, Handling, Use, Retention and Disposal of Disclosures and Disclosure Information Policy and Procedure
DPG10 - Whistleblowing Policy and Procedure
DPG11 - Lone Working Policy and Procedure
DPG12 - Working Time Regulations Policy and Procedure
DPR11 - Employee Termination Record Keeping Policy and Procedure
DPR09 - Health and Fitness Questionnaire
DPR10 - Recruitment of Ex-Offenders Policy and Procedure
DPR04 - Recruitment Pack - Recruitment Specification
DPR01 - Recruitment Policy and Procedure
DPR07 - Training Event Attendance Record
DPR08 - GDC Checking Policy and Procedure
DPR12 - DBS/Disclosure Policy and Procedure
DPR02 - Induction Policy and Procedure
DPR03 - Recruitment Pack - Individual Application Pack
DPR05 - Recruitment Pack - Induction and Job Start
DPR06 - Training Policy and Procedure
DPR16 - Right to Work Checks Policy and Procedure
DPR20 - Apprenticeship Agreement Policy and Procedure
DPR13 - General Dental Council Guidance and Standards Policy and Procedure
DPR22 - Director or Trustee's Development Appraisal Policy and Procedure
DPR18 - Employment of Young Persons Policy and Procedure
DPR23 - References Policy and Procedure
DPM18 - Relationships at Work Policy and Procedure
- Health & Safety
- Risk Assessment
DHS01 - Health and Safety Policy and Procedure
DHS02 - Safer Places Policy and Procedure
DHS03 - Accident and Incident Reporting Policy and Procedure
DHS04 - Environmental Policy and Procedure
DHS05 - Flooding Policy and Procedure
DHS06 - Hazard Reporting Policy and Procedure
DHS07 - Health and Safety Training Policy and Procedure
DHS08 - Serious Incident Notification Policy and Procedure
DHS09 - Workplace Environment Policy and Procedure
DHS11 - Display Screen Equipment Policy and Procedure
DHS12 - Driving for Work Policy and Procedure
DHR01 - Risk Assessment Policy and Procedure
DAF01 - Fees Policy and Protocols
DAF02 - Fees Audit Tool
DAB02 - Business Continuity Policy and Procedure
DAB03 - Business Expenses Policy and Procedure
DAB04 - Business Gifts Policy and Procedure
DAB05 - Business Plan
DAB10 - Staff Supply Agreement
DAB11 - Stock Control Policy and Procedure
DAB12 - Tender Information Policy and Procedure
DAB13 - Register of Other Interests Policy and Procedure
DAB15 - Anti-Bribery Policy and Procedure
DAB01 - Banking Record
DAB14 - Purchasing Policy and Procedure
DAB16 - Receipt of Delivered Goods Policy and Procedure
DAB18 - Practice Closure Policy and Procedure
DAB20 - Visitors Policy and Procedure
DAB21 - Hate Crime Policy and Procedure
DAB22 - Volunteers Policy and Procedure
DAB23 - Witnessing of Documents Policy and Procedure
DAB00 - Statement of Purpose
DAB24 - Adverse Weather Policy and Procedure
DAB25 - Vehicle Insurance Policy and Procedure
DAB26 - Social Networking Policy and Procedure
DAB28 - CQC Widget Display Policy and Procedure
DAB29 - Duty of Candour Policy and Procedure
DAB32 - Distribution of Safety Alert Broadcasts, Rapid Response Reporting and Safety Notices Policy and Procedure
EU01 - EU Exit Guidance
EU02 - No Deal Brexit Update Regarding the Continuity of Medicines and Medical Products
DAC08 - Computer, Email and Internet Usage Policy and Procedure
DAC09 - Financial Administration Policy and Procedure
DAC10 - Policy Management and Usage Policy and Procedure
DAC11 - Record Keeping Policy and Procedure
DAC01 - Access to Information Policy and Procedure
DAC02 - Administration Communication and Action Policy and Procedure
DAC03 - Communication Policy and Procedure
DAC04 - Daily Communication Meetings Policy and Procedure
DAC05 - Emergency Communication Policy and Procedure
DAC06 - Monitoring of Business Communications Policy and Procedure
DAC07 - Registration Authority Notification Policy and Procedure
DAC18 - Business Mobile Phone Use Policy and Procedure
DAR41 - Fit and Proper Person – Directors (CQC), Policy and Procedure
DQA01 - Administration Management Policy and Procedure
DQA02 - Administration Audit and Action Plan
DAC19 - Publication Scheme Policy and Procedure
DQH01 - General Management Protocol Policy and Procedure
DQH02 - Fair Access, Diversity and Inclusion Policy and Procedure
DQH05 - Personnel Audit and Action Plan
DQH06 - Staff Retention Policy and Procedure
DQG01 - Dental Care Communication and Information Policy and Procedure
DQG02 - Dental Care Management Protocol Policy and Procedure
DQG04 - Treatment Planning Audit Tool
DQQ01 - Action Planning Policy and Procedure
DQQ02 - Auditing Policy and Procedure
DQQ03 - Complaints, Suggestions and Compliments Policy and Procedure
DQQ04 - Management and Prevention of Violence at Work Policy and Procedure
DQQ05 - Management Meetings Policy and Procedure
DQQ06 - Monitoring and Checking Policy and Procedure
DQQ07 - Quality and Quality Assurance Policy and Procedure
DQQ08 - Quality Circle Policy and Procedure
DCR01 - Risk Policy and Procedure
DCR02 - Risk Management Policy and Procedure
DCR03 - Consent Policy and Procedure
DCR04 - Referral Policy and Procedure
DCR05 - Safeguarding Policy and Procedure
DCR07 - Equality and Human Rights Policy and Procedure
DCR08 - Medical History Form
DCR09 - Restraints Policy and Procedure
DCR11 - Professional Relationships Policy and Procedure
DCR12 - De-Escalation Policy and Procedure
DCR10 - Mental Capacity Act (MCA) 2005 Policy and Procedure
DCR13 - Quality Audit Policy and Procedure for Dental Radiographs
DCR57 - Protecting Vulnerable People from Radicalisation Policy and Procedure
DCC89 - Heatwave Policy and Procedure
DCH09 - Equipment Safety Policy and Procedure
DCH10 - Premises Safety Policy and Procedure
DCH02 - Infection Control and Decontamination Policy and Procedure
DCH07 - Personal Protective Equipment (PPE) Policy and Procedure
DCH06 - Practice Latex Policy and Procedure
DCH05 - Legionella Policy and Procedure
DCH01 - General Health and Safety Policy and Procedure
DCH04 - Radiography Policy and Procedure
DCH03 - Blood Spillages Policy and Procedure
DCH08 - Clinical Waste Disposal Policy and Procedure
DCH11 - Sharps and Needlestick Policy and Procedure
DCP04 - Information Governance Policy and Procedure
DCP05 - Treatment Policy and Procedure
DCP02 - Confidentiality Policy and Procedure
DCP06 - Prevention and Public Health Policy and Procedure
DCP07 - Diversity, Respect and Fair Access Policy and Procedure
DCP08 - Patient Involvement Policy and Procedure
DCP09 - Audit Policy and Procedure
DCP10 - Evidence Based Practice Policy and Procedure
DCP11 - Medicines Policy and Procedure
DCP12 - Staff Requirements and Involvement Policy and Procedure
DCP03 - Staff Identification Policy and Procedure
DCP13 - Treatment Plan Policy and Procedure
DCP14 - Laboratory Based Work Policy and Procedure
DCP15 - Care Coordination Policy and Procedure
DCP16 - Patients with Communication Difficulties Policy and Procedure
DCR14 - Child Protection Policy and Procedure
DAB06 - Archiving, Disposal and Storing of Records Policy and Procedure
GDPR01 - Overarching GDPR Policy and Procedure
GDPR04 - Initial Privacy Impact Assessment Policy and Procedure
GDPR02 - Appointing a Data Protection Officer Policy and Procedure
GDPR10 - Consent Authorisation Policy and Procedure
GDPR03 - Data Security and Data Retention Policy and Procedure
GDPR05 - Subject Access Requests Policy and Procedure
GDPR06 - Breach Notification Policy & Procedure
GDPR07 - Privacy Notice Policy & Procedure
GDPR08 - Website Privacy Policy and Procedure
GDPR09 - Fair Processing Notice Policy and Procedure
GDPRG01 - Act Now!
GDPRG02 - Key Terms
GDPRG03 - Key Principles
GDPRG04 - Processing Personal Data
GDPRG05 - Rights of the Data Subject
GDPRG06 - Transferring Personal Data
GDPRF01 - Initial Privacy Impact Assessment
GDPRF02 - Appointment of a Data Protection Officer
GDPRF08 - Website Privacy Statement
GDPRF03 - Template Subject Access Request Letter
GDPRF04 - Cookies Example Policy Statement
GDPRF09 - Consent Authorisation Form - Person with Capacity
GDPRF10 - Consent Authorisation Form - Person Lacking Capacity
GDPRF05 - Template Fair Processing Notice - Employees
GDPRF06 - Template Fair Processing Notice - External
GDPRF07 - Breach Notification Process Map
GDPRF11 - Subject Access Request
GDPRF12 - Privacy Impact Assessment
DMB02 - Maintenance Communication and Action
DMB01 - Maintenance Policy and Procedure
DMB03 - Security Policy and Procedure
DMB04 - Visiting Contractors Policy and Procedure
DMB05 - Window Security Policy and Procedure
DME01 - Daily Maintenance Details and Timesheet
DME03 - Dental Equipment Maintenance Policy and Procedure
DME04 - Water Temperature Policy and Procedure
DMR01 - Electrical Safety Policy and Procedure
DMR02 - Fire Alarm Response Policy and Procedure
DMR03 - Fire Equipment Policy and Procedure
DMR04 - Fire Safety Policy and Procedure
DMR07 - CCTV Policy and Procedure
FPD02 - CQC Fundamental Standards Policy and Procedure
FPD03 - Leadership and Management Policy and Procedure
FQD01 - Key Question 1: SAFE Policy and Procedure
FQD02 - Key Question 2: EFFECTIVE Policy and Procedure
FQD03 - Key Question 3: CARING Policy and Procedure
FQD04 - Key Question 4: RESPONSIVE Policy and Procedure
FQD05 - Key Question 5: WELL-LED Policy and Procedure
MIDS01 - Mock Inspection: Safe - KLOE S1
MIDS02 - Mock Inspection: Safe - KLOE S2
MIDS03 - Mock Inspection: Safe - KLOE S3
MIDS04 - Mock Inspection: Safe - KLOE S4
MIDS05 - Mock Inspection: Safe - KLOE S5
MIDS06 - Mock Inspection: Safe - KLOE S6
MIDE01 - Mock Inspection: Effective - KLOE E1
MIDE02 - Mock Inspection: Effective - KLOE E2
MIDE03 - Mock Inspection: Effective - KLOE E3
MIDE04 - Mock Inspection: Effective - KLOE E4
MIDC01 - Mock Inspection: Caring - KLOE C1
MIDC02 - Mock Inspection: Caring - KLOE C2
MIDC03 - Mock Inspection: Caring - KLOE C3
MIDR01 - Mock Inspection: Responsive - KLOE R1
MIDR02 - Mock Inspection: Responsive - KLOE R2
MIDR03 - Mock Inspection: Responsive - KLOE R3
MIDR04 - Mock Inspection: Responsive - KLOE R4
MIDW01 - Mock Inspection: Well-Led - KLOE W1
MIDW02 - Mock Inspection: Well-Led - KLOE W2
MIDW03 - Mock Inspection: Well-Led - KLOE W3
MIDW04 - Mock Inspection: Well-Led - KLOE W4
MID01 - Mock Inspection Toolkit - Introduction
FSDE1 - Patients and Their Families Survey - Effective
FSDE2 - Staff and Other Health Professionals Survey - Effective
FSDC1 - Patients and Their Families Survey - Caring
FSDC2 - Staff and Other Health Professionals Survey - Caring
FSDR1 - Patients and Their Families Survey - Responsive
FSDR2 - Staff and Other Health Professionals Survey - Responsive
FSDS1 - Patients and Their Families Survey - Safe
FSDS2 - Staff and Other Health Professionals Survey - Safe
FSDW1 - Patients and Their Families Survey - Well-led
FSDW2 - Staff and Other Health Professionals Survey - Well-led
FSD00 - Stakeholder Surveys Policy and Procedure

Ongoing Support and Guidance for Dental Practices

Simple to use
online interface for all dental practice activity
Mock Inspection Toolkit
lets you thoroughly prepare your dental practice for CQC inspections
Clinical Governance
made plain, simple and easy to understand
Fully comprehensive approach
Up to 1000+ pages with 200+ easy to follow dental policies and procedures, available in Word and PDF
Upload your own documents
documents to supplement the system for an even more comprehensive and personalised dental practice compliance tool
Online customisation
lets you change any of the up to 130+ fields that are customised to your business
Weekly update email
System compliant or not, number of updated & unread documents, recent staff logins PLUS e-mail notifications for care system updates
Supports QA
Meets the CQC Definition of Quality Assurance for on-going compliance
Supports CQC Registration
Get over the first hurdle of The Health and Social Care Act 2008
Fully customised documents
As required by the CQC, documents are specific to your organisation rather than generic
Stay up to date
Keep in step with all the CQC and legislative changes
Continuing Professional Development
Supports staff training and CPD

Continuing Professional Development

Supports staff training and CPD

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CQC Compliant Policies & Procedures for Dentists

The QCS Dental Practice Management System is designed to enable the effective management of CQC registration and inspection obligations, while ensuring that dental care service providers are up to date and remain in step with changing regulatory requirements.

With a set of over 200 unique policies and procedures, the QCS management system is a leader in enabling dental CQC compliance and assists in successfully achieving registration and maintaining compliance.

This dental software includes specific policies for Clinical Governance such as Consent, Auditing, Patient Involvement and Evidence Based Practice, and provides detailed instructions on how to fulfil the requirements of the Care Quality Commission and the General Dental Council.