FREE WEBINAR – How to manage challenging conversations in your managerial roles

Dementia Care
June 15, 2022


 Join Head of People Projects at Napthens LLP, Jenny Heyes for a FREE Webinar on ‘How to manage challenging conversations in your managerial roles

Date: 23rd June

Time: 11:30am – 12:30pm


What you will learn:

In this webinar Jenny will discuss:

  • How to maximise an organisation’s best asset, their people

  • The tools needed to manage challenging conversations; such as developing communication skills to support business objectives as well as personal development

  • How to manage a range of difficult situations with colleagues and peers, sometimes pertaining to an employee’s health or personal life


More about the speaker:

Jenny Heyes, Head of People Projects at Napthens LLP 

Jenny is an HR Consultant and leads the People Projects team at Napthens LLP, which provides proactive, practical and strategic HR support and expertise on an outsourced basis.

Her role is to support you to get the best out of your people and ultimately achieve your business objectives. During her time with Napthens, Jenny has developed bespoke HR processes to support the employee lifecycle, such as recruitment and induction process and performance management & appraisal systems. Jenny is an HR strategist and partners with clients to understand the culture of an organisation, improving and nurturing this through HR strategy development and implementation.

Jenny specialises in the inception, design and implementation of impactful people-focused business improvement solutions. Jenny’s extensive skillset is complemented by a passionate enthusiasm for people development. She is keen to ensure employee wellbeing is always considered in the workplace.




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