Understanding the inspection process is one of the main focus areas and stress factors for all care organisations. The fear of failing an inspection is always there and if services do fail it could have a huge knock-on effect to their jobs and businesses.
QCS Quality Centre is now the key area in the QCS platform to make sure all your assessments and actions are managed in the best way to enable success. QCS Quality Centre consists of our award winning online audit tool along with the newly created digital mock inspections.
In this webinar learn how to start using QCS Quality Centre to assess your care service through online audits and digital mock inspections. Keeping your service running in the best way possible in preparation for regulators inspections.
We partnered with PainChek in this webinar, to discuss the challenges of assessing and managing pain for people living with cognitive impairments who cannot reliably self-report their pain. Catch up…
Swallowing difficulties in social care – the risks and how to manage them
June 5, 2023
Dysphagia Training Clinical Lead, Janne Schack, discusses how swallowing can go wrong and what you can do to support someone with swallowing difficulties. Janne also answered your questions live! Catch…
Mouths and feet matter – how can you overcome the challenges to deliver great care?
May 10, 2023
Oral and foot health is so important to the quality of life of your service users. Head of Social Care Content and Clinical Lead Podiatrist discuss how you can improve…
Our panel discussed the importance to focus not only LGBTQ+ service users within the service provision, but also on all of the protected groups. As service providers, it is crucial to…
Join Napthens Health & Safety for an in-depth insight into Fire Safety Management in the Care sector. Designed to ensure you’re fully aware of your legal duties and responsibilities and have…
Did you know what is defined as meaningful engagement to people living with dementia? Our latest webinar with Dementia Care Champion, Jackie Pool explains the benefit of meaningful engagement to…
How to manage challenging conversations in your managerial roles
December 14, 2022
Do you want to learn how to manage challenging conversations in your managerial role? Learn more from Jenny Heyes, Head of People Projects at Napthens LLP, in our latest webinar.…