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05th August 2020

Navigating the QCS system dashboard & my top 50 policies

Now more than ever, Rachel Linfoot, as a Dental Practice Manager, recognises the need for a high-quality compliance system. A management system that allows her to keep up-to-date with the ever-changing Coronavirus guidance, and most importantly keep her staff and patients safe. 

Last week, Rachel shared with us her initial experience setting up with QCS Dental management system. This time, she is talking to us about her impression navigating the system and her top 50 policies! 


Having been extremely impressed with the QCS dental compliance system last week, I logged in to set up the system specifically for my practice.

I was provided with a handy pop up questionnaire asking a set of questions that are used to personalise the policies. I was asked things about the business and premises, local contact and supplier details, and names of key individuals in the business.

Once I had entered all the required details, to my surprise the policies were instantly ready to go with the information I provided. I would say the process took me about 45 minutes from start to finish to find and enter the information, which was great, a really easy, simple set up.

Then I entered my team members and roles into the system. I plan to use this to create separate management, clinical and reception teams so I can allocate certain policies to the appropriate departments.

What I really love about QCS policies is the way they are set up into easy to read sections. Each policy is structured in the same way:

  • Full policy
  • Review sheet
  • Purpose
  • Scope
  • Objectives
  • Policy
  • Procedure
  • Definitions
  • Key facts for professionals
  • Key facts for patients and people affected by the service
  • Further reading
  • How to excel in this area
  • Relevant forms and resources

Personally, I think this set up is perfect because often you just want to know something quickly and do not have time to read a full policy. The information is extremely easy to access in this way.

QCS have over 220 helpful policies and procedures on the system, all brilliant and serving a useful purpose, having taken the time to look at all the policies, I have listed my top 50 below:

  • Coronavirus Policy and Procedure
  • Assessing and Reducing Risk to Workforce (Covid-19) Policy and Procedure
  • Furlough Policy and Procedure
  • Practice Reopening Policy and Procedure
  • Health and Safety Policy and Procedure
  • Fire Safety Policy and Procedure
  • Risk Assessment Policy and Procedure
  • First Aid and Medical Emergency Policy and Procedure
  • Infection Control and Decontamination Policy and Procedure
  • Sharps and Needlestick Policy and Procedure
  • Prescription Security and Management Policy and Procedure
  • Legionella Policy and Procedure
  • Premises Cleaning Policy and Procedure
  • Rubber Dam Policy and Procedure
  • Use of Amalgam and Matrix Band Policy
  • Personal Protective Equipment Policy and Procedure
  • Capability Policy and Procedure
  • Duty of Candour Policy and Procedure
  • Significant Event Policy and Procedure
  • Consent Policy and Procedure
  • Safeguarding Policy and Procedure
  • Mental Capacity Act Policy and Procedure
  • Radiography and Radiation Protection Policy and Procedure
  • COSHH Policy and Procedure
  • Security Policy and Procedure
  • Development Appraisal Policy and Procedure
  • Induction Policy and Procedure
  • Absenteeism Policy and Procedure
  • Discipline Policy and Procedure
  • Grievance Policy and Procedure
  • Annual Leave Policy and Procedure
  • Equality and Diversity Policy and Procedure
  • Job Descriptions for all staff
  • Management Meetings Policy and Procedure
  • Statement of Purpose Policy and Procedure
  • Business Plan Policy and Procedure
  • Stock Control Policy and Procedure
  • Record Keeping Policy and Procedure
  • Risk Management Policy and Procedure
  • Dental Equipment Maintenance Policy and Procedure
  • Auditing Policy and Procedure
  • Antimicrobial Prescribing Policy and Procedure
  • Data Protection and Confidentiality Policy and Procedure
  • Clinical Governance Policy and Procedure
  • Patient Involvement Policy and Procedure
  • Privacy Impact Assessment Policy and Procedure
  • Appointing a Data Protection Officer Policy and Procedure
  • Dental Equipment Maintenance Policy and Procedure
  • CCTV Policy and Procedure
  • Social Networking Policy and Procedure

Join me next week when I will be letting you know what reading lists are and how to set them up.

*All information is correct at the time of publishing. Use of this material is subject to your acceptance of our terms and conditions.

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