Expert Insights

It’s no surprise that losing the ability to communicate effectively can be one of the most frustrating and difficult problems for people with dementia and the people who care for…

In anticipation of the new financial year starting in April, the Government has recently announced its annual increase to the wages of millions of the lowest paid workers in the…

The Information Commissioner Office (ICO) has turned its attention to the health and social care sector since the implementation of GDPR in May 2017. The ICO has conducted audits of…

When someone in the later stages of dementia has a traumatic or upsetting experience, perhaps a particularly nasty fall or even a fright or an assault from another resident, it…

Managers are horrified if their rating goes from ‘Good’ to ‘Requires Improvement’.  Three common errors relate to mental capacity assessment: Confusion among staff about how to assess capacity or who…

In recent internal guidance, CQC inspectors have been told to operate a ‘low threshold for deciding to carry out a responsive inspection’ in homes that they consider to be at…

Following up from our previous blog regarding The Good Work Plan, some of the government’s draft regulations have now been put into action and we are preparing ourselves with an…

    Improvement Plan 2019-2022 The Adult Support and Protection (Scotland) Act 2007 is now 12 years old. This laid the foundation for multi-agency working to protect vulnerable adults, at…