Created with a former CQC inspector and aligned with the latest national standards, Feedback Surveys enable care and support providers to collect, analyse and act on feedback that directly maps to regulatory frameworks and quality statements. Whether you use it as a standalone tool or alongside our Mock Inspections and Audit products, Feedback Surveys gives you the evidence you need to demonstrate continuous improvement and person-centred care with ease.
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Designed to work alone. Built to work together.
Whether you’re a smaller provider looking to capture service user feedback, or a multi-location organisation preparing for a regulator visit, Feedback Surveys simplifies how you capture and report the voice of the people you care for.
Why Choose QCS Feedback Surveys?
Evidence against regulators key questions, quality statements and evidence categories and GP-specific standards
Pre-built templates tailored for general practice
Easily build and track improvement plans from real survey results
Identify trends, strengths and areas for action in minutes
Distribute surveys digitally, via QR code or embed them on your website
Action planning tools built in to support continuous improvement
How does QCS Feedback Surveys work?
Capture feedback directly linked to regulator key questions and quality statements
Use surveys built by GP experts, tailored to General Practices
Send survey links via email, QR code or web link with no IT help needed
Instantly see key themes, trends and risks on your survey dashboard
Capture feedback directly linked to regulator key question and quality statements
Turn insight into improvement with in-built action planning tools
Don’t just listen to us!
At the Care Show London 2024, our customers shared how QCS transformed their approach to audits and inspections. Hear how they used digital tools to streamline assessments, track progress and prepare for regulatory inspections, all while saving valuable time and ensuring continuous improvement.
FAQs About QCS Feedback Surveys
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Yes. All surveys are built around current regulatory frameworks and align with the latest CQC key questions and quality statements, as well as equivalent standards in Scotland and Wales. Developed by a former CQC inspector, they provide inspection-ready evidence with ease.
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Absolutely. Feedback Surveys includes built-in tools for creating action plans, assigning tasks, and tracking progress all directly linked to your survey results. This helps you close the loop on improvement and demonstrate real change.
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Yes. You can send surveys digitally, via QR code or embed them onto your website. Respondents can reply anonymously or with their details, making it simple, flexible and inclusive for everyone involved.