Supporting people to live independently means keeping everyone connected. QCS Supported Living Software helps you manage care with confidence by bringing care records, compliance and family communication together in one place. With a secure Family Portal, families can stay informed, your team can work more consistently, and you have the evidence you need to demonstrate high-quality care across every service.
Book a Personalised DemoKeep families connected with a secure Family Portal
When someone you care about lives in supported living, staying connected matters. As part of QCS Supported Living Software, the secure Family Portal gives families easy access to updates about their loved one’s care, helping build trust, improve communication and give everyone greater confidence.
By bringing family updates into one connected care system, your team can keep relatives informed without adding to their workload, making it easier to manage care with confidence.
Medication updates
Families can securely view medication information, including schedules, dosages and any changes to treatment. It’s a simple way to keep loved ones informed and provide reassurance that medication is being managed safely.
Daily activities
Whether it’s attending appointments, taking part in social activities or enjoying favourite hobbies, families can see what their loved one has been doing. It helps them feel involved in everyday life, even when they can’t be there in person.
Health and wellbeing updates
Care teams can securely share important observations about a person’s health, wellbeing or changing needs. Families stay informed, while your team has clear evidence that important updates have been recorded and communicated.
Photos that bring moments to life
Sometimes a photo says more than words ever could. Securely sharing photos of everyday moments helps families feel closer to the people they care about and provides valuable reassurance.
Secure messages
Keep communication in one place with secure messages that make it easy to share updates, reminders and important information with family members, reducing unnecessary phone calls and helping everyone stay connected.
More confidence for families. More time for care.
The Family Portal helps families feel informed, involved and reassured, while making communication simpler for your team. As part of QCS Supported Living Software, it helps you create greater consistency across all sites, reduce administrative pressure and provide clear evidence of the high-quality care you’re delivering every day.
It’s one connected care system that helps you manage care with confidence, strengthen relationships with families and keep the focus where it belongs – on delivering outstanding support.
See how confidence starts with QCSWhy supported living providers choose QCS Family Portal
Keeping families informed is an important part of delivering great care. That’s why supported living providers choose QCS’s Family Portal to strengthen communication, build confidence and create a better experience for everyone involved.
With secure access to updates, messages and key information, families can stay connected to their loved one’s care, while your team spends less time responding to routine enquiries and more time supporting the people who matter most.
Simple for everyone – An intuitive, easy-to-use portal that helps families stay informed without creating extra work for your team.
Secure by design – Password-protected access gives families peace of mind while helping you share sensitive information safely.
Stronger relationships – Regular updates, photos and messages help families feel informed, involved and reassured throughout their loved one’s care.
Greater confidence in care – As part of QCS Supported Living Software, the Family Portal helps you manage care with confidence, create consistency across your service and provide clear evidence of the care you’re delivering.
Explore the Family PortalFAQs
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A Family Portal is a secure online space where family members can stay up to date with their loved one’s care. As part of QCS Supported Living Software, it gives families secure access to important updates, helping them stay informed while giving care teams a simple way to keep everyone connected.
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Families can securely view information shared by your care team, including medication updates, daily activities, health and wellbeing notes, photos and secure messages. It’s an easy way to help families feel involved in their loved one’s care, wherever they are.
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Yes. The QCS Family Portal is password protected, so only authorised family members can access information. This gives providers a secure way to share care updates while helping families feel confident that sensitive information is protected.
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Absolutely. Book a personalised demo to see QCS Supported Living Software and the Family Portal in action. We’ll show you how it helps your team manage care with confidence, improve communication with families and support more consistent care.
